Administrative Assistant

Guest Services, Inc.•Waldorf, MD

34d•$27•Onsite

About The Position

The Administrative Assistant is the first point of contact at the unit, and is responsible for the administrative tasks assigned to support the unit. Guest Services, founded in 1917, is a premier hospitality management company and National Park Service concessionaire in the United States, providing best-in-class services across a wide variety of client sites. The company is committed to Diversity, Equity, and Inclusion (DEI), fostering an inclusive workplace where individuals can bring their whole selves to work.

Requirements

High School Diploma or GED preferred or previous experience as an administrative assistant or related customer service position.
Ability to calculate basic mathematical figures.
Computer proficiency with the ability to utilize Microsoft Outlook, excel, Teams, Word-press.
Great interpersonal skills required, with the ability to communicate effectively with a wide variety of people.
Ability to sit at a desk for the entire work day.
Reading and writing work-related documents in English.
Speech recognition and clarity, including the ability to understand the speech of customers and co-workers and the ability to speak clearly so that you can be understood by customers and co-workers in English.
Constantly communicates and receives verbal communication.
Lifting, carrying, and pushing up to 15 lbs. occasionally, up to 30 lbs. seldom.
Occasionally stoop, kneel, or crouch.
Use hands and arms to reach for, grasp, and manipulate objects.

Responsibilities

Responsible for daily sales reports.
Handle deposits and armored car pick ups.
Keep records and execute administrative policies determined by management.
Adhere to and promote GSI Hospitality Standards.
Screen incoming calls and correspondence, and respond independently when possible.
Prepare memorandums outlining and explaining administrative procedures and policies to staff and monitors compliance.
Create and maintain database and spreadsheet files for revenue management and Sales and marketing.
Run all required weekly and monthly reports for analysis and distribution.
Act as an onsite Human Resources: maintaining and executing changes to employee files, recruiting, Workday oversight.
Take and transcribe dictation, and compose and prepare confidential correspondence, reports, and other complex documents.
Maintain office equipment and supplies.
Learn new software systems and become proficient as assigned.
Answer phones with a polished manner, and accurately transfer high volume of calls to the appropriate departments.
Operate multi-extension phone system.
Perform administrative tasks as assigned by management team.
Maintain awareness of safety issues, and report them immediately to your manager.