Administrative Assistant

The Canada Life Assurance Company • Winnipeg, MB

14d • CA$34,900 - CA$47,200 • Hybrid

About The Position

The Administrative Assistant role is responsible for the day-to-day operations of the Head Office Medical Consulting team including sorting and processing mail, assigning and supporting work for the team, and handling administrative duties on a day-to-day basis. The Head Office Medical Consulting team provides critical support to Workplace Solutions. Group disability is the largest client, but the team also supports other lines of business including life, medical, drug, underwriting, out of country and critical illness.

Requirements

• Minimum 2 years’ experience in an administrative role
• Strong communication skills, both written and verbal to varying audiences, including proofreading with keen attention to detail
• Well-developed organizational and time management skills
• Motivated self-starter with ability to work independently and productively as part of a team while managing competing priorities to deliver business results
• Strong technical skills in MS Word, Excel, Outlook, and document management software (M-Files, Relativity)
• Excellent interpersonal and client services skills; professional and positive demeanour
• Experience working with highly sensitive and confidential information as part of daily duties
• Able to work in-office 3 days per week
• Reliability Status security clearance - this is a personnel security status that is required before an employee can gain access to Protected B information, assets or work sites as outlined by the Government of Canada website

Responsibilities

• Appeal, Complaint, and Referral file assignment
• In-office mail and other duties
• Handle lawyer’s letters
• Contracts
• Email inbox monitoring
• External Rehab invoice and data entry
• Mail and scanning duties
• Provide and participate in cross training. Act as back-up when needed
• Other admin tasks as required

Benefits

• Career Development: Opportunities for career advancement, access to industry-leading learning programs and up to $2,000 annually towards education reimbursement.
• Health & Wellness: Flexible health and dental benefits, plus a $5,000 mental health benefit to support your well-being.
• Time Off: In addition to regular vacation and personal days, we support community involvement with a volunteer day.
• Financial Security: Company-matching pension plan, share ownership program and additional investment options.
• Rewards and Recognition: Employee recognition programs, service milestone celebrations, employee discounts and more!
• Emphasis on Community: We provide a workplace where employees feel connected and supported through Employee Resource Groups (ERGs), mentorship programs, social clubs and events.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed