Global Markets, Administrative Assistant
About The Position
The Administrative Assistant role in Global Markets is responsible for maintaining outlook calendars, coordinating and managing internal and external meetings, arranging domestic and international travel, and handling expense reports for assigned staff. This role also involves acting as a subject matter expert for T&E and other policies, managing phones, arranging video conferences, managing client contact information in RBC’s CRM, assisting with technology requests and supply orders, supporting staff onboarding and offboarding, preparing invoices, and leading ad hoc projects. The position requires working cooperatively with team members to provide overall coverage and backup support, and maintaining information flow to internal partners.
Requirements
- At least 3-5 years of administrative experience within the finance industry
- Bachelor’s degree or equivalent
- Ability to work in a dynamic, fast-paced environment
- Ability to organize, prioritize, multi-task and solve problems efficiently
- High attention to detail
- Strong written and verbal communication skills
- High degree of integrity and confidentiality
- High proficiency in Microsoft applications - Outlook, Word, Excel, PowerPoint
- Able to learn new technology quickly and adapt functionality to departmental needs
- Exhibits sound judgement and decision-making abilities
- Ability to interact effectively and establish good working relationships with other internal and external personnel
- Excellent telephone etiquette
- Self-starter with ability to work independently
Responsibilities
- Maintain outlook calendars and manage the coordination and logistics of both internal and external meetings for team
- Arrange and coordinate domestic and international travel agendas
- Handle expense reports for assigned staff, assist with expense pre-approval process and ensure all policies are followed and items are processed within provided guidelines
- Act as a subject matter expert for the team, regarding T&E as well as other policies and procedures
- Manage phones and screen incoming calls and determine the level of priority
- Arrange video conferences and meeting spaces
- Manage client contact information in RBC’s CRM (Client Relationship Management system), assist with call reports and various data entry
- Assist with technology requests, supply orders and miscellaneous queries
- Assist with staff on-boarding and off-boarding, which includes requesting equipment setup and system access
- Create and edit spreadsheets and presentations, including printing, copying, collating and binding, for internal and external meetings
- Prepare and submit invoices
- Handle regular activities without prompting, and advise in advance of issues or delays
- Work cooperatively with other team members in positive partnership to support and provide overall coverage and backup support
- Maintain information flow to internal partners and remain up to date on divisional activities and business objectives
- Lead and coordinate ad hoc projects as requested
Benefits
- competitive compensation
- flexible benefits
- 401(k) program with company-matching contributions
- health, dental, vision, life, disability insurance
- paid-time off
- Leaders who support your development through coaching and managing opportunities
- Ability to make a difference and lasting impact
- Work in a dynamic, collaborative, progressive, and high-performing team
- Opportunities to do challenging work
- Opportunities to build close relationships with clients
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
