Administrative Assistant

Flourish Research • Boca Raton, FL

2d • Onsite

About The Position

Flourish Research is a progressive and diversified clinical trial organization with strong capabilities across various research areas. We are committed to providing excellent care and fostering a diverse and inclusive work environment. We are actively hiring a motivated Administrative Assistant for our Boca Raton site to contribute to research that changes lives. The role offers an excellent comprehensive benefits package, a supportive and collaborative work environment, and growth opportunities.

Requirements

• Bachelor’s degree or adequate experience as an administrative assistant.
• Excellent oral and written communication skills.
• Excellent computer skills, including Office365 products.
• Strong problem-solving, risk assessment, and impact analysis abilities.
• Demonstrated experience in process improvement.
• Flexible and able to multi-task and prioritize competing demands.
• Ability to think independently and influence when appropriate.
• Ability to sit for an extended amount of time.
• Ability to work in a call center environment with occasional distractions and noise.
• Extensive computer use.
• Ability to properly lift thirty-five pounds and occasionally more than thirty-five pounds.

Nice To Haves

• 1-3 years’ experience within the field of clinical or biological research.

Responsibilities

• Communicate effectively and courteously with sponsors, physicians, patients, and staff.
• Greet patients and monitors and notify respective study coordinators.
• Maintain confidentiality of sensitive information.
• Answer phones, forward messages, and relay pertinent information.
• Maintain written records of phone calls and study-related communications.
• Provide error-free document creation and revision support.
• Distribute incoming mail and faxes.
• Update various lists and logs.
• Assist the regulatory department with CV/resume creation, filing, and copying.
• Accurately file documents in subjects' charts, sponsor binders, and departmental files.
• Conduct follow-up phone calls to remind subjects of upcoming visits.
• Schedule subjects’ visits and procedures as instructed.
• Perform all duties in a time- and cost-effective manner.
• Represent Flourish Research professionally in all interactions.
• Perform additional duties as assigned by management.

Benefits

• Health insurance plans
• Dental insurance plans
• Vision insurance plans
• 401(k) with a 100% employer match on the first 4% of employee contributions
• Tuition reimbursement
• Parental leave
• Employee referral program
• Employee assistance program
• Life insurance
• Disability insurance
• Generous PTO plan covering vacation, sick, personal days
• 8 paid holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level