Adim. Assistant - Road & Bridge

Thornton Township•South Holland, IL

About The Position

The Administrative Assistant provides clerical, administrative, records, and resident-service support to the Thornton Township Road and Bridge Department. The role is full-time and hourly, working 40 hours per week, and reports to the Highway Commissioner or designee. The pay rate is $20.00–$23.00 per hour. The position supports daily departmental operations by serving residents and visitors, preparing and maintaining documents and records, coordinating office schedules and communications, and assisting with purchasing and timekeeping documentation. The employee must handle confidential information with discretion and complete Township onboarding, required records and confidentiality training, applicable departmental safety training, background screening, and applicable pre-employment screening. Work is primarily in an office setting, with visits to departmental facilities. The employee uses standard office equipment, sits and stands, and may lift office materials weighing up to 20 pounds. Additional duties may be assigned by department leadership. Eligible full-time employees may receive the listed benefits subject to plan eligibility and enrollment requirements.

Requirements

High school diploma or GED.
Prior administrative, clerical, receptionist, or office-support experience.
Accurate typing, data entry, and document preparation skills.
Customer service skills.
Strong written communication, organization, records handling, time management, and discretion.
Basic computer knowledge and ability to use Microsoft Word, Excel, Outlook, spreadsheets, digital filing, scheduling software, and electronic data-entry systems.
Complete Township onboarding, required records and confidentiality training, and applicable departmental safety training.
Complete background screening, applicable pre-employment screening, and Township onboarding.

Responsibilities

Answer telephone calls, assist visitors and residents, and route inquiries to appropriate staff.
Prepare, proofread, scan, file, and maintain letters, reports, forms, and spreadsheets.
Organize department records, service requests, and equipment and vehicle maintenance documents.
Coordinate meetings, appointments, staff communication, and daily office scheduling.
Receive and document resident concerns about roads, drainage, snow removal, and services.
Assist with purchasing documents, invoices, supply requests, timesheets, and expense logs.
Track office supplies, update department records, and maintain confidential information.
Coordinate with other departments, vendors, contractors, and members of the public.
Perform additional duties assigned by department leadership.