Sprinkler Department Administrative Assistant

Firetrol Protection SystemsCorpus Christi, TX
Onsite

About The Position

We are seeking a dependable, detail oriented, and inquisitive Administrative Assistant to support our Inspections / Service Department. This role is essential to keeping operations organized and running smoothly, with a focus on scheduling, documentation, and customer communication related to life safety systems inspections and maintenance.

Requirements

  • Dependable with strong organizational and time management skills
  • Detail oriented with the ability to manage accurate records and documentation
  • Inquisitive mindset with a willingness to learn industry processes
  • Strong communication skills (written and verbal)
  • Must have a working knowledge of Microsoft Office products
  • Ability to work independently and as part of a team
  • Able to work in a fast paced environment and meet deadlines
  • Must be able to work 40 hours a week and overtime as needed

Nice To Haves

  • Experience with Service Trade software is a plus

Responsibilities

  • Schedule life safety inspections, maintenance visits, and service calls
  • Communicate with customers to confirm appointments and provide updates
  • Maintain accurate records of inspections, reports, and service history
  • Assist with preparing and organizing reports, permits, and documentation
  • Coordinate with field technicians and supervisors to ensure efficient workflow
  • Track service requests and follow up on outstanding items
  • Support general administrative tasks such as filing, data entry, billing, and phone/email correspondence

Benefits

  • health
  • dental
  • vision
  • life insurance
  • short and long term disability
  • generous paid time off practice
  • 401(k) plan with a generous company match and immediate vesting
  • sponsors training and education opportunities
  • career growth opportunities
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