AAA Administrative Assistant - Newington Fleet

AAA Mid-Atlantic • Newington, CT

9d • $21 - $30 • Onsite

About The Position

The AAA Newington Fleet is seeking an experienced Administrative Assistant to perform administrative tasks, often of a confidential nature, in support of a departmental management team. The primary duties include assisting management by coordinating office services, preparing reports and correspondence, answering inquiries, planning meetings, handling member complaints, and managing workflow to meet deadlines. The role requires successfully completing departmental training within 60 days of hire and ongoing training as required.

Requirements

• High school diploma or equivalent experience
• Two years of administrative experience in a high volume customer service related field preferred.
• Ability to type correspondence, memos, and reports with demonstrated knowledge and proficiency of PC-based software programs (i.e. MS Office, Word, Excel, Power Point).
• Successfully complete required departmental training courses within 60 days of hire.
• Successfully complete ongoing department training as required. (May need to adjust schedule to attend training).

Nice To Haves

• Two years of administrative experience in a high volume customer service related field

Responsibilities

• Assists management by coordinating office services, such as personnel, budget preparation and control, housekeeping, records control, and special management duties.
• Prepare reports, presentations, and correspondence.
• Answering inquiries with regard to member inquiries/complaints and/or Associate inquires.
• Plans meetings as required on behalf of the department; would include but not be limited to scheduling dates, locations, coordinating logistics, transportation needs, presentation requirements, and technology setup. Planning these meetings may be done autonomously or as part of a larger team.
• Assists as needed with the handling of member complaints addressed to the manager; including writing responses to members, assigning follow-up to the appropriate person in the organization and tracking the complaint to resolution.
• Manage work flow to assure all deadlines are met.
• Other duties as assigned.

Benefits

• Paid Time Off accrual beginning day one
• 8 Paid Holidays
• 401(k) plan with a company match of up to 7%
• Robust Healthcare Coverage including Medical, Dental and Vision Insurance
• Employee Assistance and Wellness Programs
• Tuition reimbursement
• Free AAA Premier Level Membership and Discounts
• Up to 2 weeks Paid parental leave
• 2+ weeks of PTO within your first year
• Paid company holidays
• Company provided volunteer opportunities + 1 volunteer day per year
• Free AAA Membership
• Continual learning reimbursement up to $5,250 per year

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED