Administrative Assistant

KeenLogic • Washington, DC

26d • Onsite

About The Position

KeenLogic is seeking an Administrative Assistant to support day-to-day operations and communications initiatives with our team at the House of Representatives. The Communications & Marketing team develops branding, messaging, and marketing materials on behalf of the CAO, which provides administrative, technical, and operational support to Members of Congress, committees, leadership offices, and district offices across the House. This position plays a key role in supporting internal communications, customer service operations, marketing coordination, and administrative functions that help ensure seamless execution of departmental initiatives.

Requirements

• US Citizen
• Associate degree or equivalent professional experience
• Prior customer service experience
• Proficiency in Microsoft Office Suite
• Strong organizational, communication, and multitasking skills
• Ability to work effectively in a fast-paced professional environment

Responsibilities

• Maintains the weekly and monthly calendar for House intranet sliders, campus-wide digital monitor advertisements, and other campus materials.
• Develops and maintains a tracking system for email marketing analytics with the aim to improve staff engagement and identify opportunities to reevaluate marketing strategies.
• Provide customer service to CAO departments and staff reaching out through the general CAO communications email inbox.
• Analyzes incoming requests to either satisfy the request within the CAO Communications and Marketing team or determine the proper routing for the request with the aim of providing a resolution at the first point of contact.
• Maintains emergency materials and constantly updates contact information for all CAO Communications staff.
• Organizes and maintains office supplies, equipment inventory, and equipment maintenance request within the Communications office.
• Maintains general working knowledge and understanding of CAO Communications services, practices, and procedures.
• Provides general support with/on a wide variety of administrative and customer focus tasks, as well as other miscellaneous assignments and planning initiatives.
• Performs other duties and special projects as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree