Administrative Assistant-FT Cottagewood Senior Communities

Great Lakes Mgmt Co•Rochester, MN

2d•$21 - $24•Onsite

About The Position

Cottagewood is seeking a compassionate, caring, and dedicated Administrative Assistant to join their team. This role provides a courteous and efficient reception service to residents, staff, and visitors, and undertakes appropriate administrative duties. The ideal candidate enjoys being part of a team, is compassionate, and loves to help people. Cottagewood offers flexible work schedules, opportunities for advancement, and paid comprehensive training.

Requirements

Minimum 1 year receptionist experience with multi-line phone system
High School Diploma or GED
Strong Customer Service Skills
Strong Communication Skills
Strong Problem Solving and Judgment Skills
Ability to relate to aging population
Computer skills with basic knowledge of Microsoft Office and Excel applications.
Pleasant phone manner with effective verbal and listening communication skills.
Able to read, write, spell, do basic math, speak and understand English.

Responsibilities

Provide a courteous and efficient reception service to residents, staff, and visitors.
Undertake appropriate administrative duties as delegated by the manager.
Interact professionally and courteously on the phone and in person with residents, visitors, staff, and all others.
Maintain confidentiality and sensitivity.
Monitor resident, visitor, and staff activity in the reception and lobby areas.
Accurately take messages and pass them on to the relevant person in a timely manner, ensuring urgent matters are drawn to the relevant staff quickly and accurately.
Be knowledgeable of the services provided and be able to advise individuals making inquiries.
Respond to emergencies including Fire, Weather (Severe & Snow Storms), Power outages, Resident Elopement, and 911 Calls following Cottagewood Policy and Procedures.
Complete miscellaneous duties as assigned in the time frame designated, including copying, faxing, filing, typing, posting and/or distributing flyers, packing brochures, mailing marketing or other materials, updating the marketing database, maintaining office supplies, following a daily to-do list, and attending staff meetings.
Adhere to all policies and procedures.