Administrative Assistant-FT Cottagewood Senior Communities

Great Lakes Mgmt Co•Rochester, MN

1d•Onsite

About The Position

Cottagewood is located on a beautiful 17 acre campus complete with charming courtyards and attractive cottages. We have a compassionate, caring and dedicated team who daily demonstrate our mission, "To Make a Positive Difference in the In the Lives of Every Person who Comes in Contact with Our Organization". If you enjoy being part of a team, are a caring and compassionate person and love to help people, this position may be a perfect fit for you. Our employees enjoy flexible work schedules, opportunities for advancement and paid comprehensive training! No experience is necessary.

Requirements

Minimum 1 year receptionist experience with multi-line phone system and High School Diploma or GED
Strong Customer Service Skills
Strong Communication Skills
Strong Problem Solving and Judgment Skills
Ability to relate to aging population
Computer skills with basic knowledge of Microsoft Office and Excel applications.
Pleasant phone manner with effective verbal and listening communication skills.
Able to read, write, spell, do basic math, speak and understand English.

Responsibilities

Interact professionally and courteously on the phone and in person with residents, visitors, staff, and all others.
Maintain confidentiality and sensitivity.
Monitor resident, visitor, and staff activity in the reception and lobby areas.
Accurately take messages and pass them on to the relevant person in a timely manner.
To insure that urgent matters are drawn to the relevant staff quickly and accurately.
Must be knowledgeable of the services provided and be able to advise individuals making inquiries.
Respond to emergencies including Fire, Weather (Severe & Snow Storms), Power outages, Resident Elopement, 911 Calls Following Cottagewood Policy and Procedures.
Complete miscellaneous duties as assigned in time frame designated. These duties include, but are not limited to, copying, faxing, filing, typing, posting and/or distributing flyers, packing brochures, mailing marketing or other materials, updating the marketing database, maintaining office supplies, following a daily to-do list, and attending staff meetings.
Adhere to all policies and procedures.