Administrative Assistant (Risk Management Claims Assistant) - HYBRID

Vanderbilt University Medical Center•Nashville, TN

5d•Hybrid

About The Position

The role of a Risk Management Administrative Assistant provides support for non-clinical claims that includes workers compensation, general liability, auto and property claims. Responds to customer needs by consulting with others as appropriate or by following established guidelines. This position will be hybrid working 4 days in office and 1 day remote.

Requirements

High School Diploma or GED
2 years of relevant work experience

Nice To Haves

Provides guidance to entry level co-workers.

Responsibilities

Responsible for handling workers compensation claims that include needle sticks and body fluid exposures
Performs a variety of support which may include generating reports, process outgoing daily mail, and assist with basic financial/benefit calculations
Process timely payments on claim files
Serves as a contact person for medical providers and onboarding of new providers into Risk Management and Accounting System
Schedule medical appointments
Attend meetings in person when necessary
Compile, coordinate and organize the collection of data that is received by fax or mail
Request medical notes and work status reports
Request wage statements and complete state form
Document work performed on claims in Risk Management System
May assist workers compensation team when needed
Assist with phone coverage for the department