Administrative Assistant

Scripps College•Claremont, CA

5d•$20 - $22•Onsite

About The Position

Reporting to the Director of Enrollment Strategies & Operations, the Administrative Assistant is expected to provide quality customer service to campus visitors and essential support in Admission operations. This information is intended to be descriptive of the key responsibilities of the position. The list of essential functions below does not identify all duties performed by any single incumbent in this position. Perform other duties as assigned.

Requirements

Ability to thrive in a collaborative team environment and interact successfully with colleagues.
Excellent written and verbal communication skills.
Meticulous attention to detail and strong organizational skills.
Ability to understand and follow oral and written directions, while also able to work independently with little direction, take initiative, problem solve, and propose solutions.
Able to meet deadlines, set priorities and successfully manage multiple projects at once.
Competency with Microsoft Office and Adobe suite software.
Proficiency with systems/technology integration, spreadsheets, database applications, and other web technologies.
Able to maintain confidentiality and has respect for high standards.
Have a willingness, ability, and desire to learn, apply and explain various policies and procedures.
Ability to maintain good concentration level while dealing with interruptions; attention to details with emphasis on accuracy; capable of giving, receiving, and analyzing information, formulating work plans, and articulating goals and action plans.
Sitting in a normal seated position for extended periods of time.
Standing for extended periods of time.
Reaching and extending hand(s) or arm(s) in any direction.
Finger dexterity required to manipulate objects with fingers rather than the whole hand(s), or arm(s), for example, using a keyboard.
Communication skills using the spoken word.
Ability to see within normal parameters.
Ability to hear within normal parameters.
Ability to bend and stoop, for example, to file.
Ability to move about.
Ability to lift and carry short distances up to 20 lbs., for example to lift or move office supplies, files, books and packages.

Nice To Haves

Three years of administrative, secretarial, or clerical support experience preferred.
Experience in student service and/or admission office setting.
Experience working with a database system, CRM, SIS, or document imaging.
Preferred experience with Technolutions Slate CRM and Workday Student.

Responsibilities

Ensure positive, informative, and accurate interactions via phone, email, or in-person with prospective students, families, counselors, and other campus constituents.
Create a welcoming visit experience for prospective students, families, counselors, and other campus constituents.
Ensure the Admission lobby and coffee/tea area remain organized, stocked, and visitor-ready throughout the day.
Direct inquiries and directions to admission officers or other College departments.
Support and work collaboratively with student employee supervisors in hiring student employees and to ensure daily coverage of campus tours and on-campus interviews.
Support Office of Admission recruitment and yield projects as needed.
Process (including data entry) prospective student information to ensure integrity of all student data provided via inquiry cards, applications, transcripts, test scores, financial documents, and other student record information.
Develop fluency of office tools, software, and procedures including the Microsoft Office Suite, Adobe Suite, and Technolutions Slate CRM.
Work strategically with Director of Enrollment Strategies & Operations to optimize the use of Technolutions Slate CRM.
Practice discretion and maintain confidentiality.
Participate in various admission-related events.
Active support for the College’s Principles of Community and Institutional Values in the performance of job duties.