Administrative Assistant - FCCM

Every Child's Hope • Maryland Heights, MO

39d • Onsite

About The Position

Supports Foster Care Case Management (FCCM) staff through a variety of tasks related to organization and communication. Duties and responsibilities include providing administrative support to ensure efficient operation of the office, managing confidential and time sensitive material, and engaging with community partners through trauma informed practices that are consistent with ECH values and mission. Performs general office duties to include maintaining the reception area, answers phones, takes messages and is available to greet and direct guests. Maintain office supplies by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies and cost comparisons for both supplies and vendors. Responsible for being trauma aware, sensitive, and responsive to youth, families and colleagues through the completion of new hire and annual trauma informed education and training. Responsible for ensuring fleet vehicles are maintained and new employees are added to fleet registration and gas cards. Assists with the completion of filing, including upload of documentation into the Missouri’s client data management system. Prepares, tracks and returns closed cased to Children’s Division offices, as appropriate. Liaison for landlord matters, including regular maintenance and repairs. Responsibility of organizing and documenting safety drills within the building and maintaining first aid equipment and supplies. Practices a trauma informed approach when interacting with youth, families, staff and community partners. Local travel for errands and supplies, as necessary. Completes required training and education requirements. Other duties as assigned.

Requirements

• Familiarity with office equipment, time management, attention to detail, excellent communication, interpersonal skills, and organization skills.
• The ability to multitask in an environment of changing priorities.
• Ability to read and write professionally composed emails or other correspondence.
• Ability to effectively present information and respond to questions from staff, clients, customers, and the public.
• Ability to add, subtract, multiply, and divide in all units of measure.
• Knowledge of Database software, Internet software and Word Processing software.
• Ability to make and use Excel spreadsheets.
• Six (6) months of clerical experience
• Experience working with various office machines and equipment.
• Experience working with children and families in a trauma informed environment.
• Valid Driver’s License and proof of insurance.

Responsibilities

• Maintain office supplies by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies and cost comparisons for both supplies and vendors.
• Responsible for being trauma aware, sensitive, and responsive to youth, families and colleagues through the completion of new hire and annual trauma informed education and training.
• Responsible for ensuring fleet vehicles are maintained and new employees are added to fleet registration and gas cards.
• Assists with the completion of filing, including upload of documentation into the Missouri’s client data management system.
• Prepares, tracks and returns closed cased to Children’s Division offices, as appropriate.
• Liaison for landlord matters, including regular maintenance and repairs.
• Organizing and documenting safety drills within the building and maintaining first aid equipment and supplies.
• Practices a trauma informed approach when interacting with youth, families, staff and community partners.
• Completes required training and education requirements.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED