Administrative Assistant - Care Alliance Services

Indiana University Health System • Indianapolis, IN

1d • Hybrid

About The Position

Responsible for managing and assigning care referrals to designated liaisons in a high-volume, fast-paced environment, ensuring all referrals are distributed within 15 minutes of receiving. Establishes daily workflow priorities, helps coordinate liaison assignments, and supports efficient operations throughout the day while balancing multiple tasks and competing priorities. Provides administrative and basic technical support to leaders and teams, handling routine issues and inquiries with guidance as needed. Maintains organization, supports daily operational processes, and adapts to additional responsibilities as business needs arise.

Requirements

• High School Diploma/GED required
• 0-3+ years relevant experience
• Basic proficiency in MS office (Word, PowerPoint, Excel)
• Strong multitasking skills
• Strong time management skills
• Strong computer skills
• Requires a private, home office space to work

Nice To Haves

• Previous administrative experience preferred
• Experience with matrix organization and complex work environment a plus

Responsibilities

• Managing and assigning care referrals to designated liaisons
• Ensuring all referrals are distributed within 15 minutes of receiving
• Establishing daily workflow priorities
• Coordinating liaison assignments
• Supporting efficient operations
• Providing administrative and basic technical support to leaders and teams
• Handling routine issues and inquiries
• Maintaining organization
• Supporting daily operational processes
• Adapting to additional responsibilities as business needs arise

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED