Administrative Assistant - Office of First Year Experience

Boston College • Chestnut Hill, MA

5d • Onsite

About The Position

The Office of First Year Experience (FYE) welcomes incoming first-year and transfer students into the Boston College community through programs including University Orientation, the 48hours Retreat, the Compass Mentoring Program, and First Flight / First Year Academic Convocation. FYE is part of Boston College’s Division of University Mission & Ministry, which advances the University’s Jesuit, Catholic mission and supports the formation of its community.

The Administrative Assistant provides comprehensive support to FYE’s people and programs and serves as a front-line ambassador and central administrative manager. The role manages communications with students and families, office and program space reservations, supply stocking and ordering, financial paperwork and payments, and hiring and pay for summer orientation leaders. The assistant also hires, trains, and supervises student employees who support FYE during the academic year and summer.

The position supports the planning and implementation of FYE programs, including Orientation, First Year Academic Convocation, Compass Mentoring, and the 48hours Retreat. This involves collaborating with colleagues across the University, managing complex databases and files, and representing the department on site with students and families during some program components. Occasional early morning or evening work may be required to support programming.

Requirements

• High school diploma required.
• Competencies in teamwork, customer focus, continuous learning, decision making/problem solving, communication, applying technology, openness to change, productivity, and people development.

Nice To Haves

• Undergraduate degree preferred.
• Three to five years of administrative support experience preferred.

Responsibilities

• Provide comprehensive administrative support to the people and programs within the Office of First Year Experience.
• Serve as a front-line ambassador and central administrative manager for the department’s programs and activities.
• Manage phone calls, email, and other written correspondence with students and families.
• Manage space reservations for the office and FYE programs.
• Stock and order supplies for the office and its programs.
• Process financial paperwork and payments for the department.
• Manage hiring and pay for summer orientation leaders.
• Hire, train, and supervise student employees supporting FYE during the academic year and summer.
• Support the planning and implementation of Orientation, First Year Academic Convocation, Compass Mentoring, and the 48hours Retreat.
• Collaborate with colleagues from across the University.
• Manage complex databases and files.
• Represent the department on site to students and families during some program components.

Benefits

• Tuition remission for employees.
• Tuition remission for eligible spouses and children.
• Medical, dental, and vision insurance.
• Low-cost life insurance.
• Eligibility for University-funded 401(k) and employer-sponsored 403(b) retirement plans.
• Paid holidays annually.
• Sick and vacation pay.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED