Administrative Assistant

Howard Hanna Real Estate Services•Chagrin Falls, OH

About The Position

Under the supervision of the Sales Office Manager, the Administrative Assistant provides administrative, secretarial, and advertising support to the branch office and sales agents. This role involves processing real estate transactions, managing advertisements, maintaining office inventory, and performing general secretarial duties. The position requires strong organizational and computer skills, excellent customer service, and the ability to handle confidential information.

Requirements

Ability to maintain a positive and professional attitude when interacting with sales associates, clients, vendors, and co-workers.
Exemplary customer service skills.
Ability to communicate professionally in oral and written fashion.
Strong clerical, statistical, and administrative skills.
Proven computer skills and experience in using applications such as Word, Excel, Power Point, Publisher, and Outlook.
Ability to type with accuracy.
High school diploma required.
Knowledge of basic accounting, bookkeeping, and computer skills required.
Ability to work independently on confidential material.
Good judgment and problem-solving skills.
Ability to maintain skills required through training offered by the company or outside sources.

Nice To Haves

Prior experience managing or contributing to office social media accounts and creating materials using Canva preferred.
Prior experience in an office administrative role is preferred.
Business school education desirable.

Responsibilities

Processes and maintains accurate records of all real estate transactions according to state requirements and Howard Hanna Real Estate Services policies.
Reports transaction information accurately to the Office Manager and Accounting Department.
Collects, types, and processes advertisements for newspapers and television (Showcase of Homes) in conjunction with the Marketing department.
Orders installation and removal of signs, and maintains office sign inventory.
Accurately maintains the Lock Box inventory and logs.
Performs general secretarial duties (typing, filing, etc.) for the office manager and sales agents.
Processes checks for funds involved in real estate transactions.
Processes documents for new agents, including dues, board fees, and applications.
Updates real estate transaction data into the computer system.
Answers telephone and greets visitors.
Requests service for machine repairs, orders office supplies, and maintains office neatness.
May perform other duties as assigned.
Processes earnest money and commission check deposits.
Co-ordinates and processes files in conjunction with the TC team.