Administrative Assistant

Delta Dental of MichiganOkemos, MI
13dHybrid

About The Position

At Delta Dental of Michigan, Ohio, and Indiana we work to improve oral health through benefit plans, advocacy and community support, and we amplify this mission by investing in initiatives that build healthy, smart, vibrant communities. We are one of the largest dental plan administrators in the country, and are part of the Delta Dental Plans Association, which operates two of the largest dental networks in the nation. At Delta Dental, we celebrate our All In culture. It’s a mindset, feeling and attitude we wrap around all that we do – from taking charge of our careers, to helping colleagues and lending a hand in the community.

Requirements

  • Possess a high school diploma or equivalent
  • Two years of work experience in an office environment
  • Successful completion of a typing test administered by Human Resources within the past 12 months, with a typing speed of 50 correct words per minute (minimum of 90% accuracy) (test waived if candidate currently holds a position that requires at least 50 correct words per minute)
  • Knowledge of personal computing and software applications through experience, coursework, or successful completion (80% accuracy) of applicable tests administered by Human Resources including: Intermediate word processing, Basic spreadsheet applications
  • Possess and maintain a valid (State of Michigan) driver’s license (Culture, Communications, and Community Affairs and Accounting/Finance depts.)

Responsibilities

  • Uses a personal computer to compose, format, type and/or print letters, memos, reports, manuals, charts, forms and other business correspondence
  • Establishes and maintains a filing system and/or records retention systems
  • Schedules, sets up and confirms various appointments and meetings, makes reservations, arranges and coordinates catering, equipment installation requests and necessary materials, and may take meeting notes
  • Greets visitors and answers the telephones, screens calls, sets up conference calls and records messages, using proper etiquette
  • Opens and distributes mail and handles incoming/outgoing correspondence
  • Operates office equipment, which may include a personal computer, copier, scanner, calculator, fax machine, camera, etc.
  • Maintains related departmental records and files
  • Completes and submits requests for supplies and equipment
  • Generates daily, monthly, quarterly and annual reports from various resources and may be required to generate graphs
  • May be required to utilize the claims processing system
  • Creates request for voucher and other departmental administrative forms where appropriate

Benefits

  • Employees are offered a comprehensive benefits package that includes medical, dental and vision coverage, short- and long-term disability, life insurance, 401(k) savings plans, flexible spending accounts, and tuition reimbursement or educational assistance.
  • Employees are also eligible for annual incentive compensation based on annual business goals.
  • Additionally, employees receive eight hours of paid volunteer time each year, access to an on-staff health coach and personal trainer, plus many other perks.
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