Administrative Assistant

Veritas HHS Inc•Memphis, TN

1d•Onsite

About The Position

The Administrative Assistant provides customer services to families receiving child support services either in person or by phone. This individual is responsible for answering the phones, assisting walk-in customers and other visitors to the office. The position reports to the Team Leader and will be responsible for the following: Greet customers Direct customers to appropriate staff for services Process incoming and outgoing mail Provides clerical support for the office Receives, sorts, and delivers internal communication materials, mail, and packages Prepares documents for the scanning/imaging process Scans and routes all incoming/outgoing documents (e.g., applications, genetic testing results, and correspondence) Assist with other office needs, including copying and court services needs Performs routine typing, including memos, letters, and reports Perform related duties as required

Requirements

High school diploma or equivalent
Experience with Microsoft Office products and operating a personal computer
Exceptional communication skills

Nice To Haves

At least one year’s experience in clerical position preferred

Responsibilities

Greet customers
Direct customers to appropriate staff for services
Process incoming and outgoing mail
Provides clerical support for the office
Receives, sorts, and delivers internal communication materials, mail, and packages
Prepares documents for the scanning/imaging process
Scans and routes all incoming/outgoing documents (e.g., applications, genetic testing results, and correspondence)
Assist with other office needs, including copying and court services needs
Performs routine typing, including memos, letters, and reports
Perform related duties as required