Administrative Assistant - Westmount Dental Centre

dentalcorp•Edmonton, AB

1d•Onsite

About The Position

Westmount Dental Centre has served as dentists in North West Edmonton for over 35 years. With their "patient comes first" philosophy, the team at Westmount Dental Centre provides a complete line of services, treatments and procedures to meet all of patients' dental needs under one roof - specializing in general, cosmetic, and restorative dentistry. This role is crucial in ensuring a positive patient experience from the moment they arrive and optimizing the appointment schedule. The position involves managing patient communications, maintaining accurate records, and processing correspondence.

Requirements

Minimum 1 year of administration experience
Candidates must be legally eligible to work in Canada.

Nice To Haves

Clinical background and experience with dental software programs considered an asset

Responsibilities

Greet and assist patients as they arrive; ensure a lasting positive impression for them
Responsible for optimizing the appointment schedule by ensuring the day is full, with limited gaps
Effectively manage recall system and accurately maintain patient database
Manage patient calls and inquiries about appointments, confirmations, amendments and cancellations
Process referral letters and other patient correspondence upon receipt from provider; manage and file all patient records and charts