Administrative Assistant - Manatee County, FL

Tidal Basin Holdco, LLC • Bradenton, FL

4d • Onsite

About The Position

This is a potential future opportunity. Tidal Basin seeks candidates for the role of Administrative Assistant for the Lasting Manatee Housing Recovery Program (HRP). The Administrative Assistant will support housing recovery funded by the U.S. Department of Housing and Urban Development Community Development Block Grant for Disaster Recovery (CDBG-DR). The role of Administrative Assistant is to provide administrative support to Case Managers and Program staff on a program that provides assistance to eligible Manatee County households recovering from Hurricanes Debbie, Helene and Milton.

Requirements

• Experience facilitating client applications to public benefit programs.
• Familiarity with Microsoft Office (Microsoft Word, Excel, and PowerPoint) and Adobe Acrobat.
• Familiarity with using systems of record to enter record applicant and program information.
• Exceptional organizational skills.
• Ability to learn new computer applications that include video conferencing on various platforms.
• Excellent verbal, interpersonal and written communication skills.
• Team player with the ability to work in a fast-paced environment.
• Skilled in multi-tasking, organizing and prioritizing work to meet project deadlines.
• Ability to work successfully with socio-economic and culturally diverse applicants.
• A flexible schedule that can accommodate some evening or weekend work as may be required.
• 1+ year of Administrative Assistance experience or similar.

Nice To Haves

• Associates degree or higher preferred but not required.
• Bilingual in English and Spanish.
• Experience in disaster recovery and/or housing support services or programs.
• Previous CDBG-DR case management experience is preferred.

Responsibilities

• Willingness and ability to work on-site in Manatee County to support an intake center with operating hours of 7:00 AM – 7:00 PM Eastern Time, Monday through Saturday. Work will be limited to 40 hours per week, organized into a shift that occurs within the center’s operating hours. Limited overtime may be required, when necessary.
• Scan, and store required program intake, eligibility and other required information in electronic databases and case management systems.
• Ensure all hard copy and automated files are updated and maintained in strict accordance with established policies and procedures.
• Interact with project lead and staff from local, state and federal government agencies, as applicable.
• Log and provide up to date information on cases, as needed.
• Responds to telephone, email, and walk-in inquiries about program requirements and status of housing program applications.
• Validate parking, if applicable.
• Ensure health and safety guidelines are established and followed.
• Performs other administrative tasks, as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree