Administrative Assistant
Goodwill Industries of Central Texas•Austin, TX
•Onsite
About The Position
The Administrative Assistant provides front-line reception and general administrative support at the Goodwill Community Center. This role is the first point of contact for visitors, staff, and stakeholders, ensuring a welcoming and professional environment. In addition to receptionist duties, the Administrative Assistant supports various clerical and administrative functions and may be assigned special projects or tasks as needed.
Requirements
- High School Diploma or GED required
- Minimum of 2 years of experience in administrative support or customer service roles.
- Exceptional communication and interpersonal skills, with a customer-focused approach.
- Demonstrated ability to de-escalate tense or emotionally charged interactions with professionalism and empathy.
- Creative and flexible problem-solving skills, with the ability to adapt under pressure and meet tight deadlines.
Responsibilities
- Greet and direct visitors, guests, and vendors in a courteous and professional manner.
- Assist students, staff, and visitors by providing information or referrals related to job placement, workforce development, or continuing education opportunities, in alignment with Goodwill’s mission.
- Answer and route incoming phone calls, emails, and general inquiries.
- Maintain a clean, organized, and welcoming front desk and lobby area.
- Assist with scheduling, room reservations, and event coordination.
- Prepare, print, and organize materials for meetings and visitors.
- Handle incoming and outgoing mail and package distribution.
- Maintain office supplies and monitor inventory for reordering.
- Support data entry, filing, and records maintenance.
- Assist with scheduling or logistics for campus tours or events as needed.
- Ability to cross-train and collaborate effectively with the Excel Administrative Assistant to provide coverage and continuity of service
- Provide support to the Executive Operations Manager and Executive Assistant to the C-Suite with administrative tasks.
- Perform other duties as assigned to support overall office efficiency.
- Maintain a positive, team-oriented relationship with management and peers; encourage interactions between all departments.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
