Administrative Assistant

Gaston County Government•Gaston County Department of Social Services, NC

5d•Onsite

About The Position

Joining the team at Gaston County Government means being part of a community that is dedicated to improving the lives of its citizens. We are a dynamic organization that values innovation, collaboration, and commitment to service. As an employee of Gaston County, you will have the opportunity to make a difference in your community every day. Whether you are working in public safety, social services, or administration, your contributions will help improve the lives of our residents and build a better future for our county. Description Protecting, caring for and empowering children and adults who are temporarily or permanently unable to care for themselves through the administrating of federal, state and county programs focused on improving the well-being of our citizens. The goal of the Gaston County Human Services Center and Division of Social Services is to foster an agency which is professionally responsive to our citizens' needs through daily caring outreach and simultaneously serve as an advocate for those in need. We strive to be community-minded and community-spirited. We abide by federal, state and county operating instructions in providing services and we assist welfare recipients in attaining self-sufficiency.

Requirements

Graduation from an accredited high school or GED equivalency
A minimum of three (3) years of experience involving word processing, computerized data entry, receptionist and records management functions
Good communication, computer, and organizational skills
Ability to lift at least 25 lbs.

Responsibilities

Uses computers to type memos, reports, and other correspondence in rough draft or final copy format; enters and retrieves information utlizing a computerized record keeping system, and copies documentation and records as needed.
Conducts research, file set ups, and scans documents using appropriate indexing and keys in various state forms.
Provides routine information to the general public about Social Service functions and procedures; screens and directs incoming calls or walk-in clients to the appropriate location.
Reseaches and routes clients to appropriate programs for services.
Utilizes NC Fast, EIS, Compass, MCI and other systems to log clients and scan docuents into electronic records.
Assists applicants for social services with reviewing documents, making copies, looking up case information or other records required for the client in the application process.
Sorts and distributes mail; prepares information for mailing.
Provides agencyu switchboard coverage during breaks and lunch.
Works in file rooms - pulling records, filing records and purging records.
Must be available to work mandatory emergency shelters & other duties as assigned.