Administrative Assistant

Advocates • Cranston, RI

22d • Onsite

About The Position

The Administrative Assistant is responsible for ensuring all clerical/billing supports necessary for TechACCESS program (based in RI). At Advocates, we provide comprehensive services for people facing developmental, mental health, or other life challenges. We’re a nonprofit, mission-driven organization with a person-centered approach, empowering the individuals we support to make choices, build independence, and live full, meaningful lives. Our work is rooted in respect, compassion, and inclusion, and we envision a world where individual differences are appreciated and celebrated. At Advocates, we value the ideas, experiences, and contributions of employees and are committed to fostering a supportive, welcoming culture where everyone can grow and thrive.

Requirements

• 3-5 years Administrative Assistant experience
• Experience with insurance billing processes and procedures
• Demonstrated ability to work independently
• Excellent verbal and written communication skills.
• Must possess the ability to read and speak English.
• Ability to analyze, evaluate and prioritize
• Ability to work collaboratively as a member of a team
• Strong working knowledge of Microsoft Office Suite, specifically Microsoft Excel and Word.
• Demonstrated understanding of and competence in serving culturally diverse populations.
• Must hold a valid drivers’ license and have access to an operational and insured vehicle

Nice To Haves

• Associate degree preferred

Responsibilities

• Organize, prioritize and ensure timely clerical support for Executive Director and staff
• Answer phone calls and emails and refer individuals to appropriate person/program partner
• Maintain adequate office supplies and ensure proper operation/maintenance of office equipment
• Maintain inventory system for program and loan equipment, including the RIMAC library
• Work with Executive Director to develop and schedule emails and newsletters related to services, programs, events, etc.
• Work with TechACCESS team on events, conferences, workshops, and any related professional development opportunities (duties such as outreach to vendors, setting up ticketing system, producing invoices, making copies and fliers)
• Enter date into the federal database for quarterly reporting
• Support Executive Director with billing as needed

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED