Administrative Assistant - Bridlewood Dental

dentalcorpKanata, ON
CA$21 - CA$31Onsite

About The Position

At Bridlewood Dental, we’re more than a dental practice, we’re a community hub where patients feel valued and team members feel inspired. Located in the heart of Kanata, our clinic blends a friendly, down-to-earth atmosphere with the latest in dental technology to deliver exceptional care. Our team is known for its energy, collaboration, and genuine care for both patients and one another. We celebrate growth, encourage new ideas, and create an environment where your skills and passion can truly thrive. If you’re searching for a workplace where positivity, innovation, and teamwork come together, Bridlewood Dental is the place to grow your career. This is a replacement job opening.

Requirements

  • Minimum 1 year of Dental Administration experience is required
  • Experience with dental software programs is required
  • Candidates must be legally authorized to work in Canada.

Nice To Haves

  • Clinical background is considered an asset

Responsibilities

  • Welcome and assist patients upon arrival, creating a warm and positive first impression
  • Optimize the daily appointment schedule to ensure full utilization with minimal gaps
  • Effectively manage the recall system and maintain accurate, up-to-date patient records
  • Handle incoming patient calls and inquiries, including appointment scheduling, confirmations, changes, and cancellations
  • Process referral letters and other patient correspondence from providers; organize, manage, and file all patient records and charts
  • Proactively manage potential cancellations and address objections to encourage patients to keep their appointments
  • Complete patient billing following treatment, process payments, submit insurance claims, and respond to fee inquiries in a professional and positive manner

Benefits

  • Award-winning education
  • Hands-on experience
  • Real recognition
  • Proven pathways that grow your expertise
  • Competitive pay with annual reviews
  • RRSP matching
  • Comprehensive total-rewards package
  • Gym discounts
  • Insurance savings
  • Entertainment deals
  • Access to our Employee and Family Assistance Program
  • Career development with industry-leading CE
  • Social and networking events
  • Flexible, work-life balanced environment
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