Administrative Assistant - Bridlewood Dental

dentalcorp•Kanata, ON

7d•CA$21 - CA$31•Onsite

About The Position

At Bridlewood Dental, we’re more than a dental practice, we’re a community hub where patients feel valued and team members feel inspired. Located in the heart of Kanata, our clinic blends a friendly, down-to-earth atmosphere with the latest in dental technology to deliver exceptional care. Our team is known for its energy, collaboration, and genuine care for both patients and one another. We celebrate growth, encourage new ideas, and create an environment where your skills and passion can truly thrive. If you’re searching for a workplace where positivity, innovation, and teamwork come together, Bridlewood Dental is the place to grow your career. This is a replacement job opening.

Requirements

Minimum 1 year of Dental Administration experience is required
Experience with dental software programs is required
Candidates must be legally authorized to work in Canada.

Nice To Haves

Clinical background is considered an asset

Responsibilities

Welcome and assist patients upon arrival, creating a warm and positive first impression
Optimize the daily appointment schedule to ensure full utilization with minimal gaps
Effectively manage the recall system and maintain accurate, up-to-date patient records
Handle incoming patient calls and inquiries, including appointment scheduling, confirmations, changes, and cancellations
Process referral letters and other patient correspondence from providers; organize, manage, and file all patient records and charts
Proactively manage potential cancellations and address objections to encourage patients to keep their appointments
Complete patient billing following treatment, process payments, submit insurance claims, and respond to fee inquiries in a professional and positive manner