Administrative Assistant

U.S. Bank • Rancho Cucamonga, CA

33d • $24 - $32 • Onsite

About The Position

Provides a broad range of administrative, operational, and strategic support for a large Branch Banking market. This role supports a Market Leader, seven District Managers, and associated support teams across a high-volume branch network. The Administrative Assistant serves as a key business partner, helping to coordinate market activities, streamline communications, analyze data, and support leadership priorities. In addition to traditional administrative responsibilities, this position plays an active role in coordinating market initiatives, planning events and meetings, preparing presentations, facilitating communication across leadership teams, and supporting reporting and business operations. The ideal candidate is highly organized, tech-savvy, detail-oriented, responsive, and comfortable working in a fast-paced environment with multiple priorities and stakeholders.

Requirements

• High school diploma or equivalent.
• Typically five or more years of experience in administrative and support staff activities.

Nice To Haves

• Well-developed reading, writing, communication, and mathematical skills.
• Strong analytical abilities with experience collecting, organizing, and interpreting data.
• Demonstrated ability to manage multiple priorities, projects, and deadlines simultaneously in a fast-paced environment.
• Proven administrative and organizational skills with exceptional attention to detail.
• Advanced proficiency in Microsoft Office applications including Excel, PowerPoint, Word, Outlook, and Teams.
• Experience creating executive-level presentations, reports, dashboards, and business communications.
• Strong technology aptitude with the ability to quickly learn new systems, tools, and reporting platforms.
• Excellent verbal and written communication skills with the ability to interact professionally with leaders, employees, and business partners at all levels.
• Demonstrated executive presence, professionalism, and sound judgment when working with senior leaders and confidential information.
• Strong meeting coordination and event planning experience, including logistics management and stakeholder communication.
• Ability to identify issues, resolve exceptions, and proactively solve problems with limited direction.
• Highly responsive with a strong sense of urgency and commitment to customer service.
• Proven ability to work independently while also contributing as a collaborative and supportive team member.
• Strong relationship-building skills and ability to influence and coordinate work across multiple stakeholders and functional teams.

Responsibilities

• Provide administrative support to a Market Leader, District Managers, and market support teams.
• Manage calendars, coordinate meetings, conference calls, and travel arrangements.
• Prepare meeting agendas, capture notes, track action items, and support follow-up activities.
• Partner with leadership to create, edit, and format presentations, communications, reports, and other business documents.
• Collect, analyze, and interpret data to produce reports, dashboards, and leadership summaries.
• Monitor business metrics and assist with recurring reporting on market performance, staffing, recruiting, customer experience, sales, and operational initiatives.
• Coordinate market events, leadership meetings, employee recognition activities, town halls, training sessions, offsites, and community engagement events.
• Facilitate communication across multiple teams and act as a central point of coordination for leadership requests and market initiatives.
• Assist with project management activities including tracking deliverables, timelines, and stakeholder communications.
• Support onboarding activities for new leaders and team members.
• Maintain organizational charts, distribution lists, contact directories, and other market resources.
• Process expense reports, invoices, purchase requests, and other administrative transactions as needed.
• Support branch and district leadership with ad hoc requests, special projects, and business initiatives.
• Anticipate leadership needs, identify opportunities for process improvements, and proactively recommend solutions that improve efficiency and effectiveness.
• Maintain confidentiality while handling sensitive and proprietary business information.

Benefits

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED