Administrative Assistant

The Canada Life Assurance Company • Montreal, QC

6d • CA$38,700 - CA$52,400 • Hybrid

About The Position

The Administrative Assistant in our Disability Management Services Office (DMSO) in Montreal will be responsible for supporting the team with the day to day administrative functions for disability claimants.

Requirements

• Bilingualism (fluent in French and English) required, as the position will regularly serve our clients with English and French-speaking needs.
• Excellent customer service skills
• Proficient user in MS Office including Outlook, Word, Excel
• Strong typing and data entry skills
• Precision and attention to detail
• Ability to work in a fast paced environment with changing priorities
• Teamwork oriented
• Well developed organizational and time management skills
• Reliability Status Security Clearance - this can only be completed with candidates who receive an offer of employment. This is a personal security status that is required as a condition of employment before an employee can gain access to Protected B information, assets or work sites as outlined by the Government of Canada website. The cost of submitting these checks will be covered by Canada Life.

Responsibilities

• Process emails and data entry
• Identify documents related to claims
• Index documents to claims
• Update databases of claimants, providers, suppliers
• Handle routine telephone inquiries
• Process claims for reimbursement of medical expenses
• Process, scan et distribute mail and prints
• Communicate with claimants or external providers by phone or in writing

Benefits

• Career Development: Opportunities for career advancement, access to industry-leading learning programs and up to $2,000 annually towards education reimbursement.
• Health & Wellness: Flexible health and dental benefits, plus a $5,000 mental health benefit to support your well-being.
• Time Off: In addition to regular vacation and personal days, we support community involvement with a volunteer day.
• Financial Security: Company-matching pension plan, share ownership program and additional investment options.
• Rewards and Recognition: Employee recognition programs, service milestone celebrations, employee discounts and more!
• Emphasis on Community: We provide a workplace where employees feel connected and supported through Employee Resource Groups (ERGs), mentorship programs, social clubs and events.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed