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HEALTH CONNECT AMERICA, INC • Brentwood, TN

57d

About The Position

The Administrative Assistant provides administrative and operational support to regional leadership, direct service providers, and office staff at Health Connect America. The role helps keep offices running smoothly and supports teams delivering mental and behavioral health services to children, families, and communities. It may support a regional office or a corporate department and contributes to efficient day-to-day operations in a professional, welcoming environment.

The position includes serving as a first point of contact, managing correspondence and records, performing administrative tasks, supporting program leadership and staff activities, assisting with electronic health record and information systems, and contributing to quality assurance and compliance-related work. Candidates should have a high school diploma or equivalent; an associate degree and relevant administrative experience are preferred. Local travel may be required for business needs.

Requirements

• High school diploma or equivalent required.
• Strong organizational, time management, and customer service skills, with excellent attention to detail.
• Proficiency with Microsoft Office applications and ability to learn electronic records and database systems.
• Valid driver's license and reliable transportation.
• Ability to travel locally when required for business needs.

Nice To Haves

• Associate degree in Business, Administrative Support, or a related field preferred.
• At least one year of work, internship, or volunteer experience in an administrative, clerical, or office support role preferred.

Responsibilities

• Serve as the first point of contact for visitors, clients, staff, and community partners by answering phones, responding to inquiries, and providing customer service.
• Manage incoming correspondence, maintain filing systems, process documentation, and support records management.
• Perform data entry, prepare reports, manage office supplies, and provide basic bookkeeping support.
• Support program leadership with meeting coordination, staff onboarding activities, training logistics, and administrative projects.
• Assist with electronic health record and information management systems, including data entry, report generation, and documentation processes.
• Assist with chart audits, surveys, compliance-related tasks, and other quality assurance and operational support activities.

Benefits

• Flexible scheduling and a culture that recognizes work/life balance.
• Employee Assistance Program, including eight mental health counseling sessions annually.
• Paid time off and paid holidays.
• Medical, dental, vision, and voluntary insurance options.
• Health Savings Account with company contribution.
• Dependent Daycare Flexible Spending Account.
• Access to a Health Navigator.
• 401(k) Retirement Plan.
• Benefits Hub and Tickets at Work offering savings and everyday perks.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED