TEST PORTAL - DO NOT APPLY

HEALTH CONNECT AMERICA, INC • Brentwood, TN

4d

About The Position

Health Connect America and its family of brands are leading providers of mental and behavioral health services for children, families, and adults across a multi-state footprint. As a COA-accredited organization, we are held to nationally recognized standards of quality, accountability, and best practice in every aspect of care we deliver. We are relentlessly committed to keeping families together and transforming lives through evidence-informed care, delivered by clinically trained staff who meet clients where they are — in their homes, in their communities, and in our offices. Our work is guided by five core values: client-centered care, empowerment of our people, evidence-informed excellence, a purpose-driven culture, and bold, adaptive leadership. When you join Health Connect America, you join an organization that invests in you. You'll Grow With Us through meaningful development opportunities, Be Well With Us through programs that support your whole self, and know that You Belong With Us in a culture built on purpose, compassion, and impact.

Requirements

• High school diploma or equivalent required
• Proficiency with Microsoft Office applications and the ability to learn electronic records and database systems
• Valid driver's license, reliable transportation, and the ability to travel locally when required for business needs

Nice To Haves

• Associate degree in Business, Administrative Support, or a related field preferred
• Minimum of one year of work, internship, or volunteer experience in an administrative, clerical, or office support role preferred
• Strong organizational, time management, and customer service skills with excellent attention to detail

Responsibilities

• Serve as the first point of contact for visitors, clients, staff, and community partners by answering phones, responding to inquiries, and providing exceptional customer service
• Manage incoming correspondence, maintain filing systems, process documentation, and support records management to ensure accurate and organized office operations
• Perform a variety of administrative functions including data entry, report preparation, office supply management, and basic bookkeeping support
• Support program leadership with meeting coordination, staff onboarding activities, training logistics, and other administrative projects
• Assist with electronic health record and information management systems, including entering data, generating reports, and supporting documentation processes
• Contribute to quality assurance initiatives by assisting with chart audits, surveys, compliance-related tasks, and other operational support activities

Benefits

• Flexible scheduling and a culture that recognizes the importance of work/life balance
• Employee Assistance Program (EAP) including 8 mental health counseling sessions annually because your well-being matters
• Paid time off and paid holidays
• Medical, dental, vision, and voluntary insurance options
• Health Savings Account with company contribution
• Dependent Daycare Flexible Spending Account
• Access to a Health Navigator
• 401(k) Retirement Plan
• Benefits Hub and Tickets at Work offering exclusive savings and everyday perks

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED