Administrative Assistant

Dominion Care•Tuckahoe, VA

10d•$18 - $21•Onsite

About The Position

Dominion Care is seeking an Administrative Assistant to manage front desk operations, provide vital administrative support, and assist the Office Manager with a variety of tasks to ensure smooth day-to-day operations. This role requires a professional who is passionate about helping others and can provide exceptional administrative support to ensure the smooth operation of our clinic. Dominion Care is a premier provider in which our passionate and innovative team will deliver sustainable, quality, whole-person care through a full continuum of therapeutic services to empower individuals in the development of skills necessary for success. We envision a society in which all people achieve their full potential for health, education, and well-being across the lifespan.

Requirements

A minimum of 1-2 years of administrative experience in a medical or behavioral health setting is required.
A high school diploma or equivalent is required.
Must possess strong verbal and written communication skills.
A solid understanding of insurance plans, including knowledge of benefits and eligibility, is a must. This includes experience with determining and submitting prior authorization requirements and identifying patient financial responsibility.
Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint) and experience with report writing are essential.
Must have a valid, current Virginia Driver's License and be insurable to drive a company vehicle.
Demonstrated ability to work both independently with minimal supervision and collaboratively as part of a team.
Exceptional attention to detail and accuracy.
A strong commitment to customer service and a genuine desire to assist others.

Responsibilities

Greet and assist patients, providers, and visitors in a professional, friendly, and helpful manner.
Manage a multi-line phone system, directing calls to the appropriate staff members.
Schedule patient appointments and support the Office Manager in maintaining provider productivity.
Handle all incoming and outgoing mail and packages.
Perform accurate data entry and maintain up-to-date records in our electronic health record (EHR) system.
Coordinate and complete essential administrative tasks, including insurance verification, patient record requests, and service authorizations.
Actively participate in team meetings to review and improve administrative functions.
Maintain strict confidentiality and adhere to all HIPAA regulations.