Administrative Assistant

IU HealthIndianapolis, IN
Onsite

About The Position

This role supports the Thoracic Surgery and Congenital Heart Surgery team, with a primary focus on clinic scheduling, obtaining outside medical records, and communicating directly with patients to coordinate appointments and care needs. In addition to managing physician calendars and administrative tasks, the position partners closely with physicians, APPs, and operational leaders to ensure smooth day-to-day operations and an excellent patient experience behind the scenes. This role will be based downtown at Emerson Hall, and is not a patient-facing or clinic-based position.

Requirements

  • High School Diploma/GED required
  • 0-3+ years relevant experience
  • Basic proficiency in MS office (Word, PowerPoint, Excel)

Nice To Haves

  • Previous administrative experience preferred
  • Experience with matrix organization and complex work environment a plus

Responsibilities

  • Clinic scheduling
  • Obtaining outside medical records
  • Communicating directly with patients to coordinate appointments and care needs
  • Managing physician calendars
  • Performing administrative tasks
  • Partnering closely with physicians, APPs, and operational leaders to ensure smooth day-to-day operations and an excellent patient experience
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