Administrative Assistant (Spanish Speaking Required) - Deerfield Beach, FL

WAYNE AUTOMATIC FIRE SPRINKLERS INC•Deerfield Beach, FL

About The Position

Wayne Automatic Fire Sprinklers, Inc. is seeking an experienced Administrative Assistant fluent in English and Spanish to support its Southeast Branch in Deerfield Beach, Florida. The position ensures administrative duties are completed accurately and promptly while supporting the branch’s daily business activities. It regularly interacts with internal teams and customers, including managers, sales staff, superintendents, field technicians, design staff, administrators, and G&A. The role calls for strong organization, initiative, prioritization, multitasking, customer service, and a professional work ethic. The company describes itself as a family business, an open-book company, and an employee-owned ESOP.

Requirements

At least 2 years of administrative experience.
Fluency in English and Spanish.
Ability to work well under pressure and meet deadlines.
Ability to prioritize and multitask effectively.
Excellent verbal and written communication skills.
Excellent computer skills, including Word, Excel, and Outlook.
Previous billing or invoicing experience.
Experience scheduling or dispatching technicians.
Strong customer-service orientation, initiative, and prioritization skills.
A bright, assertive, detail-oriented, energetic, self-motivated, organized, flexible, hardworking, and professional approach.

Nice To Haves

Construction background preferred.
Knowledge of fire sprinkler and alarm systems is a plus.

Responsibilities

Handle first-tier phone calls.
Prepare outgoing mail and UPS shipments.
Perform clerical duties supporting the office’s daily business activities.
Provide Q360 support.
Research and respond to emails.
Invoice service calls and monitoring.
Provide backup to monitoring support staff.
Assist with completion of field team timesheets.
Provide customer support.

Benefits

Weekly pay.
Performance incentive pay (PIPs) and bonuses.
Employee Stock Ownership Plan (ESOP) participation for eligible team members.
401(k) plan with company match based on profits.
Medical, dental, vision, life, and disability insurance plans.
Paid time off and holidays.
Employee Assistance Program.
Flexible work schedules and/or hybrid opportunities for many administrative positions.
General Motors vehicle discount program.
Home fire sprinkler system discounts.
Opportunity for career advancement and promotion from within.
Training, including Wayne Academy.
State-of-the-art technology and tools.
Offsite company team-building and celebration events.
Company culture promoting career growth.