Administrative Assistant

Datrose•New York, NY

1d•Onsite

About The Position

The Administrative Assistant will provide comprehensive administrative and operational support to the Human Resources Office, with a primary focus on Employee Relations, Talent Acquisition, employee engagement, HR customer service, and HR projects. The ideal candidate will be highly organized, detail-oriented, professional, and able to handle confidential information with discretion. This position will support day-to-day HR activities while assisting with the implementation of CUNYWork (Workday) and other special projects.

Requirements

High school diploma or equivalent required
2+ years of administrative, Human Resources, or office support experience preferred.
Strong organizational and time-management skills.
Excellent written and verbal communication skills.
Ability to handle confidential and sensitive information with discretion.
Strong attention to detail and accuracy.
Proficiency with Microsoft Office applications, including Word, Excel, Outlook, and PowerPoint.
Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
Strong customer service and interpersonal skills.
Ability to work independently while collaborating effectively with HR team members and other departments.
Authorization to work in the U.S. is a precondition of employment.

Nice To Haves

Additional college coursework or an associate degree in Human Resources, Business Administration, or a related field is preferred.
Experience with HRIS, applicant tracking systems, or Workday is a plus.
Previous Human Resources administrative support experience.
Experience working with confidential employee records or Employee Relations documentation.
Familiarity with recruitment and talent acquisition processes.
Experience supporting HRIS or enterprise system implementations.
Experience with Workday or similar HR systems.
Strong Excel and spreadsheet skills.
Experience coordinating meetings, training sessions, or departmental projects.

Responsibilities

Schedule meetings and coordinate calendars for Employee Relations activities.
Maintain confidential employee relations files and records.
Prepare correspondence, reports, spreadsheets, and other HR documentation.
Organize and maintain case documentation and related records.
Respond to routine employee relations inquiries and direct complex matters to the appropriate HR staff.
Provide administrative support for day-to-day Employee Relations activities.
Ensure sensitive information is handled accurately and confidentially.
Assist with recruitment and talent acquisition administrative activities.
Monitor recruitment activities and maintain accurate status records.
Maintain employment, recruitment, and candidate documentation.
Respond to routine inquiries from applicants, employees, and hiring departments.
Prepare correspondence, reports, spreadsheets, and recruitment-related materials.
Assist HR staff with employee engagement and talent-related initiatives.
Monitor shared Human Resources email inboxes and respond to routine inquiries.
Route questions and requests to the appropriate HR staff member.
Provide timely and professional customer service to employees, applicants, and departments.
Maintain tracking logs and follow up on outstanding requests as needed.
Assist with general HR administrative inquiries and requests.
Assist with data validation and review HR information for accuracy and completeness.
Support process documentation and maintain implementation-related materials.
Assist with training coordination and preparation of training materials.
Provide testing support for CUNYWork (Workday) implementation activities.
Assist with data review, documentation, and other HR technology implementation tasks.
Support additional HR projects associated with the Workday implementation.
Prepare reports, spreadsheets, presentations, correspondence, and other documents.
Assist with HR special projects and departmental initiatives.
Maintain organized electronic and paper records.
Provide general administrative support to the Human Resources Office.
Perform other duties and responsibilities as assigned.