Global Markets, Administrative Assistant

Royal Bank of Canada•New York, NY

4d•Onsite

About The Position

This role is for an Administrative Assistant within Global Markets. The primary responsibilities include managing calendars, coordinating meetings, arranging travel, handling expense reports, managing phones, assisting with technology requests, and supporting staff onboarding/offboarding. The position also involves creating presentations, preparing invoices, and collaborating with team members on various projects.

Requirements

At least 3-5 years of administrative experience within the finance industry
Bachelor’s degree or equivalent
Ability to work in a dynamic, fast-paced environment
Ability to organize, prioritize, multi-task and solve problems efficiently
High attention to detail
Strong written and verbal communication skills
High degree of integrity and confidentiality
High proficiency in Microsoft applications - Outlook, Word, Excel, PowerPoint
Able to learn new technology quickly and adapt functionality to departmental needs
Exhibits sound judgement and decision-making abilities
Ability to interact effectively and establish good working relationships with other internal and external personnel
Excellent telephone etiquette
Self-starter with ability to work independently

Responsibilities

Maintain outlook calendars and manage the coordination and logistics of both internal and external meetings for team
Arrange and coordinate domestic and international travel agendas
Handle expense reports for assigned staff, assist with expense pre-approval process and ensure all policies are followed and items are processed within provided guidelines
Act as a subject matter expert for the team, regarding T&E as well as other policies and procedures
Manage phones and screen incoming calls and determine the level of priority
Arrange video conferences and meeting spaces
Manage client contact information in RBC’s CRM (Client Relationship Management system), assist with call reports and various data entry
Assist with technology requests, supply orders and miscellaneous queries
Assist with staff on-boarding and off-boarding, which includes requesting equipment setup and system access
Create and edit spreadsheets and presentations, including printing, copying, collating and binding, for internal and external meetings
Prepare and submit invoices
Handle regular activities without prompting, and advise in advance of issues or delays
Work cooperatively with other team members in positive partnership to support and provide overall coverage and backup support
Maintain information flow to internal partners and remain up to date on divisional activities and business objectives
Lead and coordinate ad hoc projects as requested