Administrative Assistant - Urologic Surgery

The Medical College of Wisconsin•Milwaukee, WI

1d•Onsite

About The Position

Under general supervision, perform routine administrative duties requiring general knowledge of organizational policies and procedures. Primary Responsibilities Prepare and compose correspondence, reports, memoranda, and other documents using basic and advanced computer applications and software packages. Answer and relay telephone calls, respond to routine inquiries, and take appropriate messages. Gather and compile information from multiple sources to prepare reports according to established reporting schedules. Coordinate and maintain calendars, appointments, meetings, travel itineraries, and provider schedules across clinical, academic, and administrative responsibilities. Schedule, confirm, reschedule, and manage patient appointments across clinic locations, including coordinating multi-provider or multi-department visits to support continuity of care. Communicate appointment details, preparation instructions, updates, and other information to patients, visitors, and care teams. Collaborate with clinical staff, providers, and departments to support efficient scheduling, operations, and patient care coordination. Greet and direct visitors while providing factual information and assistance. Maintain records and filing systems in accordance with regulatory and organizational guidelines. Respond appropriately to routine and unexpected situations within the division or department. Perform other duties as assigned.

Requirements

Knowledge of Computers
Clerical Procedures
Customer Service Standards
Collaboration and Information Management
Organization
Time Management
Interpersonal, Communication, and Problem Solving Skills
Adaptable to a fast pace environment
Adaptable to change
High school diploma
3 years of experience

Nice To Haves

Appropriate experience may be substituted for education on an equivalent basis.

Responsibilities

Prepare and compose correspondence, reports, memoranda, and other documents using basic and advanced computer applications and software packages.
Answer and relay telephone calls, respond to routine inquiries, and take appropriate messages.
Gather and compile information from multiple sources to prepare reports according to established reporting schedules.
Coordinate and maintain calendars, appointments, meetings, travel itineraries, and provider schedules across clinical, academic, and administrative responsibilities.
Schedule, confirm, reschedule, and manage patient appointments across clinic locations, including coordinating multi-provider or multi-department visits to support continuity of care.
Communicate appointment details, preparation instructions, updates, and other information to patients, visitors, and care teams.
Collaborate with clinical staff, providers, and departments to support efficient scheduling, operations, and patient care coordination.
Greet and direct visitors while providing factual information and assistance.
Maintain records and filing systems in accordance with regulatory and organizational guidelines.
Respond appropriately to routine and unexpected situations within the division or department.
Perform other duties as assigned.

Benefits

Outstanding Healthcare Coverage, including but not limited to Health, Vision, and Dental.
Flexible Spending options
403B Retirement Package
Competitive Vacation and Paid Holidays offered
Tuition Reimbursement
Paid Parental Leave
Employee & Family Assistance Program (EFAP)
Pet Insurance
On campus Fitness Facility, offering onsite classes
Additional discounted rates on items such as: Select cell phone plans, local fitness facilities, Milwaukee recreation and entertainment etc.