Administrative Assistant to the President/CEO

The Wright Center Medical GroupScranton, PA
2d

About The Position

The Administrative Support Assistant provides administrative support to the President/CEO and the Executive Administrative Assistant to the President/CEO. The selected candidate for this position must be proactive, highly-organized, detail-oriented, self-sufficient and able to work independently while carrying out numerous assignments. Responsible for organizing and coordinating personal appointments and working closely with the Executive Assistant(s) to ensure a stream-lined process to avoid meeting overlaps and conflicts. This candidate will assist with office and administrative duties, such as printing/scanning needs, creating files, organizing, etc. This candidate must be able to work confidentially as a liaison with internal employees and departments as well as outside community partners.

Requirements

  • Meet The Wright Center for Community Health and its affiliated entity The Wright Center for Graduate Medical Education EOS© People Analyzer Tool
  • Buy in and experience working in the EOS® model (strongly preferred)
  • Mission-oriented; represents the enterprise in a professional manner while demonstrating organizational pride
  • Bachelor’s degree preferred. Four years related experience and/or training, or equivalent combination of education and experience preferred.
  • Exceptional organizational abilities, showcasing the capacity to seamlessly handle and prioritize multiple tasks with keen attention to detail.
  • Exhibits highly effective interpersonal skills, fostering relationships with diverse stakeholders such as staff, patients, board members, and external partners.
  • Possesses expert-level proficiency in both written and verbal communication.
  • Demonstrates proactive problem-solving approaches coupled with strong decision-making skills.
  • Displays emotional maturity in handling various situations.
  • Functions as a highly resourceful team player while also being exceptionally effective working independently.
  • Proves adept at handling confidential information discreetly and adapting to competing demands
  • Shows a demonstrated ability to attain high performance goals and meet deadlines within a fast-paced environment.
  • Takes a forward-looking approach, actively seeking opportunities and proposing innovative solutions.
  • Patience to work through the creative process and drive to create positive outcomes.
  • Excellent computer skills, as well as proficiency with Google platform, Microsoft Word, Excel and PowerPoint are required.
  • Flexible schedule is required.
  • Valid driver's license.
  • Reliable access to an automobile or reliable access to transportation to assigned work areas.

Responsibilities

  • Perform clerical/administrative duties such as managing and prioritizing email, drafting official business correspondence, and expense reporting.
  • Manage an extremely active calendar of business meetings, personal appointments, and patient care days to avoid schedule conflicts; work closely with the clinical front desk manager to schedule patient appointments and patient house calls.
  • Plans, coordinates, and ensures the President/CEO’s schedule is followed and respected. Provides a “gatekeeper” and “gateway” role.
  • Conducts research, assesses, and gives priority to incoming issues and concerns directed to the President/CEO, handling sensitive or confidential matters. Determines the suitable course of action, referral, or response.
  • Establishes a seamless communication link between the Office of the President/CEO and internal departments, showcasing leadership skills to uphold credibility, trust, and garner support from executive management staff.
  • Establishes a strong and efficient collaboration with the President/CEO to provide thorough updates on forthcoming commitments and responsibilities, with diligent follow-up.
  • Functions as a perceptive gauge, attuned to environmental issues, and ensures the President/CEO remains informed on current matters.
  • Manages conflicting needs with priority, addressing matters swiftly and proactively, and ensures successful project completion, even under tight deadlines.
  • Compose Powerpoint presentations for numerous presenting venues i.e. board meetings, conferences, resident didactics.
  • Assist Executive Assistant(s) with arranging complex and detailed business travel, coordinating itineraries to align with executive and personal schedules, compiling documents for travel-related meetings, and submitting business travel expenses.
  • Be an ambassador for the mission of the organization.
  • Cross train with the other Administrative Assistants and the Governance Officer to provide back up at any time.
  • HIPAA policies regarding privacy and security of patient health information will be exercised at all times.
  • Ad hoc projects as assigned.
  • Event planning and participation.
  • Graduation & Orientation Committee participation.
  • Assist in other areas of the organization as needed.
  • Front desk phone coverage in Receptionist’s absence.
  • Perform other duties as assigned.
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