Administrative Assistant to the Dean of Students

Wharton County Junior CollegeWharton, TX
Onsite

About The Position

The Administrative Assistant provides high-level administrative, operational, and confidential support to the Dean of Students and departments within the student services area. The position serves as a central point of coordination for student inquiries, office operations, student-centered communication, events, records, budget processes, student staff, and cross-functional support for areas including Counseling, Title IX, TRIO, Residence Life, student activities, and related student support programs. This position helps ensure that students, employees, families, and community partners receive timely, accurate, respectful, and action-oriented assistance aligned with WCJC’s commitment to access, completion, and student success.

Requirements

  • Associate degree, or 60 college credit hours, or two years equivalent related office work experience.
  • Two years of comparable office work experience.
  • Exceptional customer service skills and interpersonal skills.
  • Proficiency in the use of computers and related software for word processing, spreadsheets, and database management.
  • Excellent written and communications skills.
  • Ability to handle multiple tasks concurrently and with frequent interruptions.
  • Strong organizational skills, initiative towards completion of assignments, and excellent follow-through skills on all assignments and projects.
  • Knowledge of, or ability to learn and apply, College procedures related to FERPA, Title IX, Clery Act reporting, student conduct, student complaints, ADA-related referrals, records retention, and confidential student information.
  • Ability to work with minimal supervision.
  • Criminal background check required.

Nice To Haves

  • Experience in higher education, student services, student affairs, residence life, counseling support, Title IX support, student conduct support, case management administration, event coordination, budget support, or front-office operations.
  • Experience using student information systems, case management systems, Microsoft Office, shared calendars, web content tools, and electronic forms.

Responsibilities

  • Provide high-level administrative, operational, and confidential support to the Dean of Students and departments within the student services area.
  • Serve as a central point of coordination for student inquiries, office operations, student-centered communication, events, records, budget processes, and student staff.
  • Provide cross-functional support for areas including Counseling, Title IX, TRIO, Residence Life, student activities, and related student support programs.
  • Ensure students, employees, families, and community partners receive timely, accurate, respectful, and action-oriented assistance aligned with WCJC’s commitment to access, completion, and student success.
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