Administrative Assistant to Program Admin (part-time)

Mental Health America of South Central Kansas•Eastborough, KS

4d•Onsite

About The Position

The Administrative Assistant is responsible for providing administrative and clerical support to the Children’s Community Based Services programs.

Requirements

High school diploma with some post high school training and/or experience.
Skills in data entry, database maintenance, filing, basic math, clerical tasks, and office protocol are required.
Demonstrate effective communication skills.
Professional manner when dealing with staff, consumers, public and volunteers.
A valid Kansas drivers license and access to personal vehicle required.

Nice To Haves

Flexible in work schedule when needed.
Exhibits appropriate level of technical knowledge for the position.
Produces quantity of work necessary to meet job requirements.
Works well with a team, keeps others informed of information needed.
Treats others with respect, maintaining a spirit of cooperation.
Maintains effective and professional verbal and written interactions with peers, customers, supervisors and other staff.
Uses diplomacy and tact in dealing with difficult situations or people.
Demonstrates effective listening skills.
Is receptive to constructive feedback.
Demonstrates the ability and willingness to handle new assignments, changes in procedures and business requirements.
Identifies what needs to be done and takes appropriate action.
Completes assigned work, meets deadlines without reminders/follow-up from supervisor or others.
Performs work conscientiously with a high degree of accuracy.

Responsibilities

Provides administrative support to the Program Managers, Children’s and Adult’s Case Management, and Children’s and Adult’s Support Services with respect to typing correspondence, reports and meeting minutes, ordering supplies.
Generates monthly reports, correspondence and meeting minutes for distribution
Maintains Children’s and Adult’s Program databases and client electronic health records.
Monitors program phone calls/messages, appointments, calendars and makes other arrangements as requested.
Assists with and coordinates timely completion of program paperwork, including progress notes, timesheets, etc.
Compiles CARF CQI data for children’s and adult programs. Runs monthly ME reports including but not limited to productivity and potential discharges.
Acts as departmental initial contact for questions, applications and program information. Tracks all case management applications, reviews for completeness. Assists with monitoring waitlists.
Assists with billing functions as specified by program such as monthly checking of K-Map for coverage, resolution of internal and external batch errors, completion of progress notes on progress note unsubmitted repor
Completes utilization review file audits, reports results to program managers, and assists with correcting deficiencies. Gives report to management staff of any unaddressed deficiencies.
Assists with maintaining charts/documentation according to Medicaid and Medicaid Waiver guidelines ensuring up-to-date treatment plans, clinical eligibility, etc. Performs file audits.
Tracks intakes into programs via patient assignment list, tracks wait list, and number of days clients spend on the waitlist. Ensures enrolled children and adults coincide with Avatar.
Tracks clients discharged from programs, closes respective patient assignments, and sends discharge and post-discharge surveys.
Tracks United Reviews correspondence to assist with timely completion of reviews and records outcomes.
Completes CBCL scoring for children in case management and therapy.