Administrative Assistant / Surgical Coordinator
Orthopaedic Specialty Group•Shelton, CT
•$22 - $26•Onsite
About The Position
The Administrative Assistant / Surgical Coordinator is responsible for the coordination of care for surgical and non-surgical patients. This role involves managing physician schedules, coordinating appointments and procedures, liaising with hospitals and vendors, verifying insurance, and handling patient communications and records.
Requirements
- Prior healthcare experience required
- A minimum of five years of experience as an administrative assistant in a healthcare setting
- Excellent computer skills: including Microsoft Office; Electronic Medical Records
- Strong organizational skills that reflect the ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail
Nice To Haves
- Bachelor's degree preferred
Responsibilities
- Responsible for the coordination of care for surgical and non-surgical patients
- Maintains and manages physician's calendar including office, vacation/time-off, on-call and surgical calendar
- Schedules patients appointments
- Schedules tests, surgeries, procedures, consultation requests & post-op physical therapy
- Liaison with hospitals and surgery centers to schedule cases and to notify changes
- Liaison with appropriate vendors to order equipment for scheduled surgical cases
- Verifies patient's insurance eligibility for the procedure
- Schedules and/or coordinates with other physicians and hospitals
- Manages/releases hospital block time at hospital(s)
- Answers telephone in accordance with office protocol
- Triages phone calls to the appropriate individual or department
- Retrieves and responds to voicemail messages in a timely manner
- Handles patient complaints
- Responds to flags in EMR system
- Responds to physician messages delivered through Patient Portal
- Prepares correspondence (memos, reports, letters, etc.) as directed by physicians and administration
- Ensures all diagnostic testing and required documentation, including operative files, are ordered, scanned and sent to all parties
- Arrives surgery, and enters global period dates after procedure has taken place
Benefits
- generous paid time off
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
