Administrative Assistant Support

Eastern Personnel Services•Cincinnati, OH

13h•$20•Onsite

About The Position

This position is responsible for performing functions necessary to ensure the proper and efficient operation of a property management office. The below statements are intended to describe the general nature and scope of work being performed by this position. This is not a complete listing of all responsibilities, duties and/or skills required.

Requirements

Type at least 35 wpm after errors are deleted.
Basic knowledge in word processing applications (Microsoft Word, Excel, and Outlook).
Proficient in basic business math (addition, subtraction, multiplication, division and calculation of fractions and percentages).
Demonstrated strong telephone skills, as well as a working knowledge of standard office procedures.
Enjoys working with the public and must possess strong customer service skills.
Ability to work in a fast-paced environment and prioritize multiple tasks.
Demonstrated ability to communicate effectively.
A high school diploma or equivalent knowledge is required.
Candidate must take and pass the Property Management Specialist I exam during their probationary period.
Must understand and be able to explain to others the terms and conditions of the lease, criteria for admission into the public housing program as well as other property rules and regulations.
Must possess and maintain a valid driver’s license in state of residence, and maintain an insurable driving record under the terms and conditions of the Client’s auto liability policy.
The candidate may have no more than 4 accumulated points in 3 consecutive years.
Must be able to walk and monitor the property in all kinds of weather.
Must be able to walk, talk, hear, stoop, and bend.

Responsibilities

Assist in leasing apartments.
Prepare packets of information for prospective customers.
Show the apartment, emphasizing amenities, services available in the community, schools, churches, etc.
Work closely with prospective clients to lease the unit.
Review the terms and conditions of the lease, calculate security deposits/prorate rents, review procedures for garbage collection, etc. with each new move-in.
Perform move-in inspections in the units, and process work orders as needed.
Conduct unit inspections.
Perform inspections prior to move-ins, after move-outs.
Routinely walk or drive the grounds of the property and/or common areas.
Speak to residents or issue lease violation notices concerning trash, broken windows and screens and other issues, which detract from the curb appeal of the property.
Follow up if items are not addressed timely or in the case of repeat lease violations.
Refer the resident to management for possible legal action.
Greet residents coming into the property management office.
Explain management policies and rules in an understandable manner.
Answer questions and work to resolve resident complaints whenever possible.
Assist residents with completing forms, requests for keys, lock changes, problems with neighbors.
Perform additional duties as assigned.