Administrative Assistant - Sales

New Enterprise Stone & Lime Co., Inc.•Earl Township, PA

About The Position

This role supports the sales team by managing administrative tasks, ensuring smooth operations, and contributing to customer satisfaction. The Administrative Assistant will prepare sales materials, manage customer orders and information, handle customer inquiries, and assist with sales transactions and reporting. This position also involves coordinating schedules, organizing documentation, and assisting with sales events. A key aspect of the role is maintaining positive customer relationships through prompt and professional communication.

Requirements

High school diploma or GED is required.
1-2 years in an administrative, sales, or office setting.
Strong customer service skills with a focus on customer satisfaction.
Excellent interpersonal, verbal, and written communication abilities.
Proven ability to thrive in a fast-paced environment while managing multiple tasks efficiently.
Detail-oriented with strong organizational skills, ensuring accuracy in all tasks.
Ability to work independently and collaboratively as part of a team.
Proficient in Microsoft Office (Word, Outlook, Excel, PowerPoint) and related database systems.
Valid driver’s license and compliant with NESL driving standards.

Nice To Haves

Previous experience in the construction materials industry is preferred.

Responsibilities

Assist the sales team with preparing proposals, presentations, and contracts.
Input and manage customer orders, ensuring accuracy and timely processing.
Respond to incoming sales calls and customer inquiries, routing complex issues to the appropriate salesperson.
Take customer calls promptly and professionally to maintain positive customer relationships.
Maintain and update customer information in customer databases and the CRM system.
Assist in sales transactions including processing credit card sales, cash sales, and homeowner or small account customer orders.
Assist in the sales process including maintaining physical and digital files and updating and distributing sales reports.
Coordinate meetings, travel arrangements, and schedules for the sales team.
Organize and maintain sales documentation, ensuring confidentiality and accessibility.
Prepare reports, spreadsheets, and other documents as needed.
Assist in planning and coordinating sales events, such as holiday gifts, registering for events, working with the AP system for payment, adding events to calendars, etc.
Serve as a backup weighmaster as needed.
Perform other duties as assigned.