Administrative Assistant | Receptionist

Puget Sound Home Health of King County•Tacoma, WA
•Onsite

About The Position

Puget Sound Home Health & Hospice is seeking a professional, organized, and customer-focused Front Desk Administrative Assistant to support our Tumwater, WA office operations and serve as the first point of contact for patients, families, referral sources, and visitors.

Requirements

  • 2+ years of medical office experience
  • Strong customer service and communication skills
  • Ability to manage multiple tasks and priorities
  • Detail-oriented with strong organizational skills

Nice To Haves

  • Experience with patient intake, referrals, or medical records preferred
  • Home Health or Hospice experience
  • Experience with HCHB
  • Knowledge of Medicare and Medicaid documentation requirements

Responsibilities

  • Answer and direct incoming phone calls
  • Greet and assist visitors, patients, and referral sources
  • Assist with patient intake and referral documentation
  • Maintain and organize medical records and patient files
  • Process physician orders and track required documentation
  • Provide general administrative and clerical support
  • Maintain confidentiality and HIPAA compliance

Benefits

  • Medical, dental & vision + free telehealth
  • Paid holidays, sick time & vacation
  • Flexible scheduling
  • Employee Assistance Program & Emergency Fund
  • 401(k) with company match
  • Company-paid life & AD&D insurance
  • Health & Flexible Spending Accounts
  • Tuition reimbursement & growth opportunities
  • Pet insurance
  • Mileage reimbursement
  • Employee referral program
  • Voluntary insurance options
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