Administrative Assistant/Receptionist

Gene Ptacek & Son Fire EquipmentBrooklyn, OH
Onsite

About The Position

GPS Fire is seeking a professional, organized, and customer-focused Receptionist / Administrative Assistant to join our team. This role serves as the first point of contact for customers, vendors, and visitors while providing administrative support that helps keep our office running efficiently. If you enjoy working with people, thrive in a fast-paced environment, and take pride in keeping things organized, we'd love to hear from you.

Requirements

  • Strong verbal and written communication skills.
  • Excellent customer service and interpersonal skills.
  • Exceptional organizational skills and attention to detail.
  • Ability to prioritize tasks and manage time effectively.
  • Basic math and data entry skills.
  • Strong problem-solving and analytical abilities.
  • Ability to work independently and as part of a team.
  • Professional demeanor and positive attitude.
  • Regular and reliable attendance
  • High school diploma or equivalent required.
  • Experience operating standard office equipment.
  • Candidate must be willing to submit to a pre hire drug screen and background check.
  • Must reside within a reasonable distance from our Brooklyn location.

Nice To Haves

  • Previous administrative, receptionist, customer service, or office support experience preferred.
  • Proficiency with Microsoft Office, including Outlook, Word, Excel, and PowerPoint preferred.

Responsibilities

  • Answer and direct calls using a multi-line telephone system.
  • Greet and assist customers, vendors, and visitors in a friendly and professional manner.
  • Take detailed messages and ensure timely follow-up.
  • Provide administrative support to management and office staff.
  • Prepare and process documents, reports, and correspondence.
  • Assist with client events, mailings, and communications.
  • Enter, process, and verify data, including customer quotes.
  • Maintain electronic and paper filing systems.
  • Process customer payments through company payment platforms.
  • Assist with light collections activities.
  • Manage office supplies, lunchroom inventory, and office phone list updates.
  • Support various departments with administrative tasks as needed.

Benefits

  • Supportive work environment
  • Opportunities for growth
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