Administrative Assistant/Receptionist
About The Position
Alera Group is looking for a Administrative Assistant/Receptionist. We are seeking highly motivated colleagues who bring experience and enthusiasm to our team – joining us may be the perfect fit for you! Alera Group was founded in 2017 and has grown to become the 14th largest broker of US business. We are passionate about our clients’ success in the areas of Employee Benefits, Property and Casualty Insurance, Retirement Plan Services, and Wealth Services. With a network of offices nationwide, our commitment to collaboration allows us to offer national resources combined with local service.
Requirements
- High school diploma or equivalent; experience in a receptionist or administrative role preferred—especially within insurance or financial services
- Proficiency with Microsoft Office and office technology; strong organization, accuracy, and multitasking abilities
- Excellent verbal and written communication skills, a friendly and professional demeanor, and a strong commitment to delivering quality customer service
Nice To Haves
- familiarity with insurance management or CRM software is a plus
Responsibilities
- Greet visitors, manage incoming calls, handle client inquiries, maintain a welcoming reception area, and ensure all interactions reflect professional, high-quality service
- Coordinate scheduling, manage mail and packages, prepare documents/reports, support daily office operations, and maintain organized electronic and paper files
- Assist with insurance applications, claims, and policy changes; perform accurate data entry in the agency management system; and provide general support to agency staff as needed
Benefits
- Alera Group offers comprehensive benefits to our colleagues, including medical, dental, life and disability insurance, 401k, generous paid time off and much more.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
251-500 employees
