Administrative Assistant/Receptionist

Lifescape Community Services•Rockford, IL

1d•$18

About The Position

The Administrative Assistant provides front-desk guest services and administrative support to the executive team, ensuring efficient daily operations while maintaining a professional agency image.

Requirements

Must be 21+, with a valid driver's license, clean driving record, and insured transportation.
Strong verbal, written, interpersonal, and customer service skills.
Proficiency in Microsoft Office 365 and general office software.
Excellent organizational skills, attention to detail, and accuracy.
Ability to work with diverse populations, especially seniors and individuals with impairments.
Knowledge of community resources and service recovery skills.
Ability to work independently and collaboratively with minimal supervision.
Professional appearance and behavior reflecting agency values.
Associate's degree in a related field or equivalent experience.
12–24 months of administrative assistant experience required.
Strong judgment, communication skills, and advanced computer proficiency.

Responsibilities

Greet guests, assess needs, and direct them appropriately.
Answer phones, route calls, return voicemails, and maintain logs.
Open, distribute, and prepare mail; manage filing systems and records.
Retrieve information, prepare summaries, and respond to administrative inquiries.
Schedule meetings, prepare agendas, and record/distribute minutes as needed.
Perform data entry and serve as backup support.
Handle cash counts, prepare bank deposits, and complete bank/post office runs.
Assist with billing procedures and basic accounting functions.
Support executives and departments with special projects and daily tasks.
Train volunteers and student workers on clerical procedures.
Maintain front desk coverage and a clean, organized workspace.
Work independently, manage shifting priorities, and handle confidential information.
Stay informed on agency programs and attend required trainings.