Administrative Assistant/Receptionist

194660 Axess Family Services•Ravenna, OH

19d•Onsite

About The Position

Supports the Senior Executive Assistant and management team with daily operations, special projects and on-going requirements of Federal, State and Local accreditation and funding sources. This role involves managing facilities and equipment, maintaining records, preparing for meetings, and handling confidential information. The position also requires compliance with agency policies and regulations.

Requirements

High school diploma or equivalent.
Experience in working in a professional setting required.
Software proficiency with Microsoft Office Suite (Word, Excel, Teams, etc.).
Ability to communicate and collaborate in a professional and courteous manner to support personnel, management and clients.
Ability to handle and maintain confidential information responsibly.
Ability to follow instructions, work autonomously, and respond to management direction and solicit feedback to improve performance.
Ability to use standard office equipment: multi-line phone system, computer, copier, fax machine.
Ability to obtain and maintain Notary Public license.
Ability to learn and communicate about programs and services of the Agency.
Reliable transportation, Valid Ohio Driver’s License and ability to meet agency requirements for driving insurability.
Must be able to meet agency requirements for criminal background check (Ohio Bureau of Criminal Identification & Investigation).

Nice To Haves

Decision-making skills to work autonomously and manage specific tasks.

Responsibilities

Answering phone calls and greeting visitors, staff, etc.
Directing visitors, staff, etc. to appropriate departments.
Following through on inquiries as appropriate and in a timely manner.
Sorting and distributing mail to the agency.
Maintaining files and official records as required for local, state, federal and accrediting bodies.
Managing the facilities and equipment (ordering, receiving, storing, and maintaining supplies; preparing check requests; communicating with maintenance/contractors for maintenance and repairs).
Creating, updating, and distributing agency contact information and monthly calendar; maintaining schedule of meeting rooms.
Assisting in preparation for leadership meetings (and as needed, Board) (agendas, invitations, arrangements, reports, etc.).
Participating in agency and/or community meetings and organizations as requested or required.
Supporting leadership in short and long-term goals and responsibilities as needed.
Serving as Notary Public for agency operations, as needed.
Handling confidential information responsibly.
Complying with agency policies and procedures, COA regulations, federal and state requirements, and educational/certification/registry requirements.
Performing other duties as assigned.