Administrative Assistant - Receptionist
About The Position
Metro State University, Minnesota's public, urban university, and four-time recipient of the Insight Into Diversity Higher Education Excellence in Diversity (HEED) Award is seeking to hire a Administrative Assistant - Receptionist. This is a full-time position within the College of Nursing & Health Sciences. This position serves as the front facing first point of contact for the College of Nursing & Health Sciences and connection for students (perspective and current), employees and visitors to the college. Provide a welcoming, positive customer service experience to those arriving in the suite, callers and via email. Manage and track the collection and decision-making process of student application materials for CNHS college programs from beginning to end. Provide support to the college dean, faculty, staff and office manager with a variety of assigned tasks in order to meet the deadlines of the college.
Requirements
- Customer Service skills sufficient to communicate complex processes, provide accurate information to students, decision makers and supervisor, including the ability to explain regulations and policies in a timely, clear and concise manner.
- Communication Skills sufficient to read, understand and respond to a variety of calls, emails and in person visitors with prompt, polite and accurate information and the ability to respond effectively to sensitive inquiries.
- Knowledge of spreadsheet software such as Microsoft Excel sufficient to enter data correctly, create and edit information and utilize advanced formulas.
- Word processing skills utilizing Microsoft Word, sufficient to accurately type, create, format and edit documents such as written communication, tables and forms.
- Database management sufficient to create, modify, retrieve information and run reports.
- The ability to maintain and protect confidential data such as student records.
Nice To Haves
- Bachelor's degree or bachelor's degree in process.
- Ability to handle competing priorities all at one time with diplomacy.
- Adapt to continuous changes sufficient to work constitutively under pressure and cope with ambiguity and setbacks.
- Strong commitment to helping students be successful.
- Detail oriented and organized.
Responsibilities
- Serves as the front facing first point of contact for the College of Nursing & Health Sciences
- Connection for students (perspective and current), employees and visitors to the college
- Provide a welcoming, positive customer service experience to those arriving in the suite, callers and via email
- Manage and track the collection and decision-making process of student application materials for CNHS college programs from beginning to end
- Provide support to the college dean, faculty, staff and office manager with a variety of assigned tasks in order to meet the deadlines of the college.
Benefits
- 11 paid Holidays
- Vacation Time
- Sick Time
- six weeks of Paid Parental Leave
- low cost medical and dental insurance with low deductibles ($250 - $1500)
- a Pension Plan
- 457(b) and 403(b) retirement plans and other retirement investment options
- pre-tax medical and dental expense (with roll-over option) and dependent care accounts
- employer paid life insurance
- short and long term disability
- professional development and a tuition waiver program for employees and their dependents
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Industry
Ambulatory Health Care Services
Number of Employees
5,001-10,000 employees
