Administrative Assistant - Radiology

Presbyterian Healthcare Services•Albuquerque, NM

1d•$16 - $24•Onsite

About The Position

Coordinate care, support exceptional service, and help keep our operations running smoothly. In this role, you will provide a wide range of administrative and clerical support services that contribute to the efficient day-to-day operations of the department. As a key member of the team, you will assist with scheduling, managing records and documentation, coordinating communications, and supporting departmental workflows to ensure a seamless experience for patients, customers, providers, and staff. Success in this role requires strong organizational skills, attention to detail, excellent customer service, and the ability to thrive in a fast-paced environment while supporting the department's mission of delivering outstanding service and care.

Requirements

High school diploma or GED required.
Completion of specialized short-term training in administrative, clerical, or secretarial skills preferred.
Less than one year of experience in an office, customer service, healthcare, or medical office setting.
Ability to type a minimum of 45 words per minute.
Proficiency with word processing software and standard office applications.
Strong verbal and written communication skills, including proper grammar and professional customer service.
Working knowledge of general office equipment, including multi-line phone systems, printers, copiers, scanners, and fax machines.

Nice To Haves

Exceptional organizational skills with strong attention to detail.
Ability to manage multiple priorities in a fast-paced environment.
Professional, courteous, and service-oriented approach when interacting with patients, visitors, providers, and staff.
Strong problem-solving skills and the ability to maintain confidentiality.
Ability to work independently while also contributing effectively as part of a team.

Responsibilities

Coordinate the patient admission and discharge process by accurately collecting and verifying demographic, insurance, and financial information to support timely registration, billing, and reimbursement.
Retrieve, organize, and maintain medical records, including pathology reports, imaging results, and documentation from referring providers, ensuring complete and accurate patient records.
Serve as a primary point of contact by answering incoming calls professionally and courteously, addressing inquiries, taking detailed messages, and ensuring prompt follow-up.
Provide administrative support for patient charge entry, insurance verification, authorization, and claims processing to help ensure accurate and efficient revenue cycle operations.
Prepare and distribute daily treatment, physician, and simulation schedules, ensuring providers, staff, and patients have the information needed for coordinated care and smooth clinic operations.
Collaborate with clinical and administrative teams to support workflow efficiency, maintain accurate records, and deliver an exceptional patient experience throughout every stage of care.