Administrative Assistant, Player ID & Pathway Services (Part-Time)

USTA National Headquarters • Orlando, FL

6d

About The Position

This Assistant will provide excellent customer service to internal and external constituents. Assist with event operations and logistics for camps and special events. Coordinate and schedule webinars and team calls. Provide travel and accommodation logistics support for staff, players, and event participants. Ensure compliance with organizational waiver requirements and Safe Play policies. Maintain accurate player records by entering data and uploading required documentation into the AMS Player Database. Process invoices, expense reports, and payment requests through Concur. Provide administrative and operational support to the Senior Manager for Player ID and Pathway Services. Support the Head of Player Identification with ongoing projects and departmental initiatives. Provide front desk and reception support, including monitoring access to the USA Tennis building. Perform additional administrative, operational, and event-related duties as assigned.

Requirements

• Strong communication, interpersonal, and problem-solving skills.
• Proficient in Google Workspace and Microsoft Office Suite.
• Highly organized with strong attention to detail.
• Skilled in writing and drafting professional correspondence.
• Able to interact effectively with all levels of management.
• Professional, composed, and adaptable demeanor.

Responsibilities

• Provide excellent customer service to internal and external constituents.
• Assist with event operations and logistics for camps and special events.
• Coordinate and schedule webinars and team calls.
• Provide travel and accommodation logistics support for staff, players, and event participants.
• Ensure compliance with organizational waiver requirements and Safe Play policies.
• Maintain accurate player records by entering data and uploading required documentation into the AMS Player Database.
• Process invoices, expense reports, and payment requests through Concur.
• Provide administrative and operational support to the Senior Manager for Player ID and Pathway Services.
• Support the Head of Player Identification with ongoing projects and departmental initiatives.
• Provide front desk and reception support, including monitoring access to the USA Tennis building.
• Perform additional administrative, operational, and event-related duties as assigned.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed