Administrative Assistant - Membership and Audience Services

Maine Public•Portland, OR

4d•Onsite

About The Position

Maine Public is seeking two full-time Administrative Assistants to join our Membership team! Serving as a front desk point of contact in a busy office, this position assists with day-to-day Membership and Audience Services tasks and as a key point of contact for visitors. Work includes providing administrative coverage and audience support including responding to email, answering phones, fielding general inquiries, welcoming guests, troubleshooting member issues and concerns, providing excellent customer service, performing routine data entry and database maintenance, and processing member payments and acknowledgements. This role works some events and the schedule varies as needed, including occasional shifts on nights and weekends. It's an exciting time for Maine Public as we are moving into our new Portland facility! As a statewide nonprofit network for public radio and public television, we are building for the future and creating a new center with modern studios for Maine Public Radio, Maine Public Classical, and much of the network's news operation. The venue will include space for music performances, speakers, screenings, and partnerships with civic organizations.

Requirements

Two years of administrative support or customer service experience
High school diploma or equivalent combination of education and experience
Excellent verbal and written communications skills
Proficiency and experience with Microsoft Outlook, Word, Excel
Experience with database data entry, CRM, or constituent database systems preferred
High level of organization and detail orientation
A valid driver's license is required
Dependability
Collaboration skills
Demonstrated commitment to the mission-driven values of public broadcasting