Administrative Assistant IV - Reimbursement Specialist

Fairfax County•Fairfax (Ej32), VA

1d•Onsite

About The Position

This position is assigned to support revenue and reimbursement billing, collection, tracking, and reporting for $33 million in client and third-party fee revenues for the community services board as a member of the central reimbursement unit. Under the general supervision and direction of the Financial Analyst II, develops procedures to meet reimbursement requirements for all delinquent accounts, debt set-off, and write-off processes. Posts client and insurance payment to client accounts. Develops, tests, and implements changes to automated systems in support of billing processes. Creates, runs, and analyzes reports in the automated billing/management information system. Provides oversight and training to other staff involved in collections on client accounts. Assists in development of annual budget and ongoing revenue monitoring and projections. Develops procedures designed to maximize revenues within the scope of services provided and benefits available. Functional areas: general administration, behavioral health/medical care, fiscal management, reports, financial, or accounting.

Requirements

High school graduation and three years of experience providing administrative support in the assigned functional area(s).
Basic math skills.
Intermediate skills in use of applicable Microsoft Office Word.
Intermediate skills in the use of applicable Microsoft Office Suite software.
Intermediate skills in the use of agency specific software applications.
Ability to communicate well through written and oral means.
Ability to gather, integrate, and analyze simple data.
Ability to establish and maintain effective working relationships with both external and internal contacts.
Ability to perform data entry into Purchasing/Logistics Enterprise Resource Planning systems and/or Financial Enterprise Resource Planning systems in at least five functions.
Ability to perform complex Human Capital Management Enterprise Resource Planning system functions (e.g., establish a position, create a PCF, determine cost center codes, etc.).
Ability to maintain confidentiality and be sensitive to political issues.

Nice To Haves

Experience providing administrative support in a behavioral health/medical setting.
Experience utilizing electronic health records.
Experience and knowledge of mental health billing.
Experience in revenue/account management.
Proficiency in Microsoft Office, especially Word and Excel.
Experience working with healthcare insurance companies.
Experience conducting research and analyzing findings.
Experience working with confidential information or communications.
Bilingual in English and another language.

Responsibilities

Develops procedures to meet reimbursement requirements for all delinquent accounts, debt set-off, and write-off processes.
Posts client and insurance payment to client accounts.
Develops, tests, and implements changes to automated systems in support of billing processes.
Creates, runs, and analyzes reports in the automated billing/management information system.
Provides oversight and training to other staff involved in collections on client accounts.
Assists in development of annual budget and ongoing revenue monitoring and projections.
Develops procedures designed to maximize revenues within the scope of services provided and benefits available.
Reviews and approves disbursement forms.
Recommends changes to agency/work unit administrative policies, procedures and methods.
Uses existing spreadsheets and databases to interpret and organize resource information.
Provides customized reports to analysts or others in the unit.
Approves and authorizes accounts through corporate system.
Monitors external accounts and resolves discrepancies.
Reviews and reconciles status reports.
Supervises staff performing clerical accounting duties at the Asst. II and III levels.
Resolves problems by performing qualitative review of individual cases.
Enters data into corporate accounting systems and reconciles a wide variety of accounts receivable/payable.
Performs petty cash custodial duties.
Audits clerical accounting procedures in other agencies.
Researches and recommends equipment/vendors and prices.
Determines substitutes for supplies and low value equipment.
Verifies the accuracy of and updates the department equipment and/or fixed asset inventory.
Authorizes requests for goods and services in corporate system.
Monitors contract compliance (e.g., expirations, payment terms, costs).
Manages supervisor's calendar which may require negotiating time and place.
Researches and negotiates with hotels, etc. for best logistical arrangements for rooms.
Makes complex scheduling arrangements involving multiple parties, including informing all relevant parties.
Independently makes and cancels meetings depending on the subject and attendees.
Determines what confidential information can be disseminated and to whom.
Arranges for special room or equipment needs and/or multiple locations & individuals.
Coordinates domestic and foreign travel arrangements for executive/work unit head, unit personnel, and visitors.
Participates in the planning and coordination of national and international meetings (e.g., reserves sites, meeting logistics, publicity.
Independently composes original correspondence (e.g., preparation of replies to non-technical requests) for the executive/work unit head's review and signature.
Coordinates data collection and provides information to others including executive/work unit head.
Explains policies of the functional area (e.g., purchasing, travel, and leave).
Performs/supervises several administrative functions (e.g., records management, reception).
Manages a small work unit.
Analyzes short-term administrative needs of the unit (e.g., status of supplies and equipment, determining if work order is needed).
Notifies relevant individuals of work progress and inquires as to its status.
Develops filing systems (paper and/or electronic).
Develops internal mailing processes and procedures.
Prepares non-routine responses to correspondence.
Oversees or resolves non-routine/difficult situations based on knowledge and interpretation of established policies & procedures.
Interprets county rules & regulations to employees, management, and the public using discretion as to proper application.
Develops macros.
Serves as unit expert or lead over other clerical/administrative positions.
Develops macros.
Creates and maintains databases.
Generates unique reports.
Creates complex spreadsheets for work unit.
Diagnoses and resolves simple software/hardware problems.
Maintains Web pages.
Designs and lays out publications using specialized software packages.
Prepares routine reports and statistics based on information compiled from various sources.
Determines report format and elements.
Prepares and/or supervises preparation of complex payroll (e.g., shift differential, overtime, multiple grants, 56 hour workweek, FLSA).
Researches payroll issues (e.g., overtime, leave hours).
Interprets policies & procedures.
Initiates the full range of processing for complex personnel actions.
Conducts new employee orientation within assigned agency, including notifying employees of Period of Initial Eligibility and the importance of compliance.
Counsels employees on basic benefit questions.
Uses Human Capital Management Enterprise Resource Planning system regularly to process departmental HR transactions.
Updates job descriptions using information obtained from employee, supervisor, evaluations and samples.
Resolves personnel processing problems on personnel policy/procedures with interpretation from appropriate resource (e.g., DHR).
Completes job recruitment packages including drafting advertisement language for non-professional job announcements.
Serves as liaison between supervisor/manager and HR regarding routine personnel actions.
Advises supervisor and provides information regarding HR policies and procedures.
Prepares diversity report.