Administrative Assistant / IT Spec.

Iredell Memorial Hospital Incorporated • Statesville, NC

2d • Onsite

About The Position

We are seeking a detail-oriented and tech-savvy Administrative & IT Support Specialist to provide comprehensive administrative assistance and frontline technical support. This dual-role position ensures smooth office operations while maintaining the functionality and efficiency of computer systems and user support services.

Requirements

• High school diploma or equivalent; associate degree or technical certification preferred.
• 2+ years of experience in administrative support and/or IT help desk roles.
• Proficiency in Microsoft Office Suite and familiarity with help desk ticketing systems.
• Basic understanding of computer hardware, operating systems, and networking principles.
• Strong organizational, communication, and problem-solving skills.
• Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.

Nice To Haves

• Experience with Windows and Mac OS environments.
• Knowledge of Active Directory, Office 365, and remote support tools.
• Familiarity with purchasing systems and administrative software platforms.
• Customer service orientation with a proactive and collaborative approach.

Responsibilities

• Perform general office duties including scheduling, correspondence, filing, and data entry.
• Maintain and organize records, reports, and documentation in both physical and digital formats.
• Coordinate meetings, prepare agendas, and take minutes.
• Assist with procurement, inventory tracking, and supply management.
• Support departmental projects and initiatives with research, reporting, and logistical coordination.
• Provide first-level technical support for hardware, software, and network issues.
• Install, configure, and troubleshoot desktop computers, printers, and peripheral devices.
• Assist with user account setup, password resets, and access permissions.
• Maintain IT asset inventory and assist with equipment lifecycle management.
• Collaborate with IT teams to escalate and resolve complex technical issues.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED